Question about KitchenAid KSM90 Ultra Power Series Stand Mixer

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The black plastic piece that makes our blender spin broke. How can I get it repaired?

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Yes, it is very easy to fix. You will need a new coupler, which is part number 9704230. There is a set of instructions with video here: http://www.kaparts.co.uk/Howtoremoveablendercoupler/tabid/219/Default.aspx

Posted on Feb 13, 2010

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I figured out the "drive coupler" was stripped and needed replacing, but I couldn't figure out how to take apart the "blade assembly" which includes the "drive coupler" part...

My retailer, Pleasant Hill Grain, sent me the following email:

"I am not aware of any printed instructions for removing the old coupling and
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If these instructions do not work, I would suggest contacting the Service
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I still couldn't figure out how to take apart the blade assembly, so I did end up calling the distributor, Kitchen Resources...

Dave, the tech @ Kitchen Resources, answered my call on the first ring...

Once I explained my problem, he started giving me the same instructions Pleasant Hill Grain gave
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As it turned out, holding the blades did not secure the drive shaft because
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Dave's next question revealed the true issue at hand... my Blender Attachment has the blade assembly made of plastic - they switched to plastic
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Bosch just recently went back to using metal for this part - apparently the
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Kitchen Resources - the U.S. Bosch Distributor - is sending me a new blade
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With shipping this part would have been a $50+ repair - you have to love
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