Question about LG enV Touch VX11000 Cell Phone

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My Env Touch resets itself daily!!!!

If i turn it off, when i turn it back on its reset itself. When i unplug it from charging it does the sam thing. It also gets very hot while chrging or talking on the phone.

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Mine did that....a software upgrade solved the problem...

Posted on Apr 04, 2010

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U should go to a phone shop and let them check what the problem is because i really dont know how to repair a phone you know :)

Posted on Feb 06, 2010

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1 Answer

Master reset code for lg env touch


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Feb 14, 2012 | LG enV Touch VX11000 Cell Phone

1 Answer

EnV touch phone won't turn on. Charged overnight, went to unplug phone and it would not turn on. Screen stayed on charging screen What to do?


Unplug the battery. Leave it for half an hour. Put the battery back in and then try to on it. If it still won't on, try to change the battery to a new one. If it still doesn't work, that means your phone power chip has been damaged.

Apr 29, 2010 | LG enV VX9900 Cellular Phone

1 Answer

My phone keeps shutting off by itself and when it I turn it back on all of my settings have been reset to the original phone settings. Is it a battery problem?


Its no a battery problem. Mobile phone also have a mini ram inside the circuit board. That ram may damaged. And that's why its auto turnoff and when you turnon its come in original setting as default. Thanks.

Mar 24, 2010 | LG enV Touch VX11000 Cell Phone

1 Answer

LG enV touch keeps shutting off when charging


I would replace the battery and see if that helps with this problem

Mar 30, 2017 | LG enV VX9900 Cellular Phone

1 Answer

EnV Touch Keeps resetting


I have VX11KV03 and I am having exactly the same issues; phone reseting to default display, sound, etc and trouble charging. Verizon tech support suggest a *211 call to update the software. Also, with the charging, even though this is still a hassel, unplug and replug in your phone after it says charge is complete. It will actually fill the charge the second time. Hopefully this wroks!

Oct 09, 2009 | LG enV VX9900 Cellular Phone

1 Answer

My enV touch keeps resetting itself


Check to see what version of firmware you are running, there's been a lot of similar complaints about the same problems with version 4. My fiance and I both have this phone and I have those problems and I looked last night and I'm running version 4 of the firmware, he's running version 3. A little digging around on the verizon forums helped me realize I'm not the only one having the problem.

To check your firmware version, open Settings and Tools, select phone info and select SW/HW version the SW version should say something like VX11KV04 if you're running version 4, if you're running version 3 its VX11KV03

Oct 03, 2009 | LG enV VX9900 Cellular Phone

2 Answers

LG EnV Touch resetting itself.


Check your firmware version. Settings and Tools > Phone Info > SW/HW Version and check the SW Version.

The resetting itself problem appears to be an issue with VX11KV04. The previous version doesn't have those problems (I have the issues, but my fiance doesn't with his. His phone is on version 3, mine is on 4. A bit of searching on the verizon forums confirms that others are having the same issues with this firmware version.

Sep 30, 2009 | LG enV VX9900 Cellular Phone

1 Answer

Screen does not light up for code entry


the LG Env Touch Turns it's screen on by motion activation, when you hold it up to your ear, it turns itself off
when you put it in front of you it turns back on
maybe there is something wrong with the tilt in your phone
i have the LG EnV Touch and it is a great phone
maybe you could of dropped it and it wasnt working right now with that feature

Sep 22, 2009 | LG enV Touch VX11000 Cell Phone

2 Answers

LG ENV2 shutting off


I just got mine a few weeks ago and it does the same exact thing (I didn't drop it, there is no water damage, I didn't understand the cause of it). I took it back to the Verizon store and I was told that the random shutting off like that is caused by having the phone outside being exposed to heat. He reset my phone back to factory settings and that did the trick for awhile (its hard for me to go to the pool and not have my phone exposed to the heat). There is no charge for them to reset the phone. Mine has started the random shutting off again back up

Jun 03, 2009 | LG enV VX9900 Cellular Phone

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