Question about Logitech Harmony 890 Universal Remote

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Cannot update remote

Cannot update harmony 890 remote

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Hey!!

I emailed Logitech about this issue and they gave me the troubleshooting steps below!! I hope they help you just as they helped me!!!

1) Ensure all firewalls and antivirus programs are allowing the Harmony Remote Software to work properly.
2) Use a different UBS port/cable.
3) Use a different computer if available.
4) Try putting the Harmony Remote in safe mode. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.
5) Uninstall the software from your computer.
6) Install the software from the website at www.logitech.com/myharmony.

-Kennedy

Posted on Feb 28, 2010

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  • 1 Answer

SOURCE: LCD Screen is blank

Had the same thing:
Step 1 - remove the battery for about 60 minutes. There seems to be a little energy store in the unit and just taking out the battery, counting to 10, and reinstalling it does not work.

Step 2- Do a software update upgrade from the Logitech site. The new firmware level seems to have fixed the base problem.

If you just take the battery out and put it in, it does not work.
If you take the battery out and just hook it up to do a software upgrade, it does not work becuase the remote gets power from the USB commenction so it remains "hung"

The most disturbing thing about the whole event for me was the number of people that had the problem occur about 12 months and 1 day after purchase....ie when it was out of warranty!!!

Posted on Jan 10, 2009

  • 1 Answer

SOURCE: Harmony 890 Freezes

I had what sounds like the same problem. Try disabling your wireless network connection and using a wired connection instead.

Not convenient, but it works for me.

Posted on Jan 31, 2009

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If the setting provided by the Logitech data base for your Bravia model is not working use the original Sony remote to have the Logitech "learn" the correct code and assign it to a button or to a screen menu "button". The instructions for "learning" are on the Logitech web site when you log in to your account.

Posted on Jul 24, 2009

  • 101 Answers

SOURCE: logitech harmony 890 display is blank

this sounds like it is a hardware issue, try contacting Logitech through e-mail from the website www.logitech.com and sending an e-mail in.

try the following before contacting them:
1. Log into the Logitech Harmony Remote Software on your computer
2. Click on the Downloads button at the top-right corner of your screen
3. Click on the Firmware button. Follow the onscreen instructions to upgrade the firmware on your Harmony remote
4. Once the firmware upgrade is complete, click on the Update Remote button
5. Test your remote.
If this doesnt work, provide them with the following to make sure the process goes as smooth as possible:

The PID of the remote:
The P/N of the remote:
The PID of the RF Wireless Extender:
The P/N of the RF Wireless Extender:
Full Name:
Phone number:
Street:
City/Town:
Country:
Zip/Postal Code:

Please Note: The PID (Product Identification) and P/N (Part Number) for the remote can be found either on the underside of the battery cover, or at the bottom of the battery compartment (the battery might be covering it). Your PID number is a character code with a combination of letters and numbers, starting with either WL, WD, or LZ

Posted on Jan 21, 2010

SOURCE: Screen is blank

HI! Here's what to do if your Logitech Harmony remote's LCD screen has gone blank.


1. Remove the battery, press and hold the 'OFF' button, and re-insert the battery. The screen will display 'Safe Mode!', or the 'Activities' button will be lit.

2. Connect your remote to the computer.

3. Launch the Harmony Remote Software, and log in.

4. Click "Downloads" at the top and click "Firmware".

5. The remote will go through the firmware update.

6. Select "Yes", and click NEXT to update the remote.



If the screen is still blank after you complete these steps, then it is a hardware issue and you should contact Logitech's wonderful support team, given that the remote is still under warranty.

Posted on Mar 05, 2010

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1 Answer

Adding a second Harmony


Account migration from a Harmony 1000 to 890 is not suppoted, though it may work.

1. In the software, click on the 'Remote Settings; tab.
2. Click 'Manage Remotes'.
3. Connect the 890 and click 'Replace Remote'.
4. Update the remote.

Like I said this is not supported by Logitech, so if anything goes wrong they may not help you out with it. The saftest way to get your 890 set up is to create a new account.

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Have you misplaced your Logitech Harmony 890 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
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on Apr 30, 2010 | Logitech Harmony 890 Universal Remote

1 Answer

Logitech harmony 890 display is full of lines


Hey!

I had this same issue and Logitech gave me the troubleshooting steps below that got it working again!!!

1) Remove the battery from the Harmony Remote for 10 seconds and reinsert it. If this does not resolve the issue, please continue troubleshooting.
2) Ensure you have the latest version of the Harmony Remote Software (7.7).
3) Update the firmware on the Harmony Remote. The following link shows how to complete this task:
http://logitech-en-amr.custhelp.com/cgi-bin/logitech_en_amr.cfg/php/enduser/std_adp.php?p_faqid=10747
4) Try putting the Harmony Remote in safe mode and complete the firmware update again. The following are the steps to accomplish this:
a) Remove the battery from the Harmony Remote.
b) Press and hold the power button while reinserting the battery into the Harmony Remote.
c) To get out of safe mode, remove the battery for 10 seconds and reinsert it into the Harmony Remote.

I hope this helps!!!

-Kennedy

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How do we set the time on our Harmony Remote 890?


You have to update the remote, using the software. This will correct the time

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Harmony 890 Manual Download


Download Logitech Harmony 890 Remote Control Manual

ab0f5e8.jpg

Have you misplaced your Logitech Harmony 890 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
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Logitech Harmony Firmware Update
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Harmony Win Software Download
Logitech Harmony Safe Mode Fix
Harmony Remote Glow Light Fix

on Apr 30, 2010 | Televison & Video

Tip

Harmony 890 Manual Download


Download Logitech Harmony 890 Remote Control Manual

ab0f5e8.jpg

Have you misplaced your Logitech Harmony 890 Remote Control Owners Manual?

Would you like a digital, searchable, pdf version of the Logitech Harmony 890 Remote Control Users Guide?

Follow this link to download a pdf version of the operations manual.

I hope that helps.
__________________________________________
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Harmony Mac Software Download
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Cannot get DVD to play movies -


I can help you with your Logitech Harmony 890 remote control.

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
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1 Answer

Need a manual to know how to use the various menus on the remote


The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
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Jan 23, 2009 | Logitech Harmony 890 Universal Remote

1 Answer

Changes 2 channels at a time


I can help you with your Logitech Harmony 890 remote control.

The Logitech Harmony 890 remote control is programmed through the
Harmony Windows Setup Software.

I recommend resetting it up with your components to get rid of the two channel problem.

Once installed, you will simply run the program and select the devices you would like to control from menus. This program finds the right codes for you and loads them into your remote control.

You can get a copy of the Harmony 890 Manual by clicking here.

I hope that helps.
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