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I have loaded deskjet 5550 driver on to HP Pavillion 64-bit, Win 7 (OS), but I am not getting "new hardware found" recognition prompt. Cannot run print test

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Hello,

restart your PC and insert your printer into another USB port, distinct from the first port you inserted it.

Also make sure your printer is powered on before you insert it to your PC.

As for the driver, uninstall it and reinstall again. While installing, remove the printer printer from your PC before you start install the driver. It will get to a point where the installation will ask you to insert your printer and it will detect it by itself automatically. Before you insert the printer, make sure it is powered on.

Just follow the installation instruction and it will be installed.

Take care

Posted on Feb 06, 2010

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I checked it and found that it is compatible with Window 7.

Here is the drivers link for window 7 32bit or window 64 bit.

http://www8.hp.com/us/en/support-drivers.html

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Need to use HP Deskjet5550 to print off laptop


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Problems in Downloading & installation of Driver 640c.


Hi Deepak,

I think you have downloaded the driver for windows XP 32 bit OS, and i think that your PC supports Windows XP 64 bit Operating System.

Click here to download the software for Windows XP 64 bit Operating System.

DOWNLOAD (x64Drv5.64.0.17.exe)

Installation Instructions: USB Connection
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below.
Note: There may be a long pause between each of the steps below.
4. Choose Direct Connect.
5. Power on the printer, and connect it to the computer when prompted.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).

Installation instructions: Wired and Wireless Network
1. Download the x64Drv5.64.0.17.exe file.
2. Once downloaded, choose Open or just Run the x64Drv5.64.0.17.exe.
3. Follow onscreen instructions listed below:
Note: There may be a long pause between each of the steps below.
4. Choose Network.
5. Choose your printer after the installer has identified it on the network.
6. The "Found New Hardware Wizard" will be displayed.
7. Select No, not this time.
8. Select Install the software automatically (Recommended).
9. Depending on your product, you might see one or more Windows' warning screens.
10. Click Continue anyway or Yes each time these Windows warning screens appear.
11. Click Finish.
12. Reboot your computer (Highly Recommended).
Thanks

Rizz

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