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HELP.WINDOWS EXPLORER PROBLEMS,

Windows explorer keeps crashing,it comes up with an error message saying that its encoutered a problem and needs to close.Does anyone know why this is happening and what i can do to try and stop it.
AppName: explorer.exe AppVer: 6.0.2900.3156 ModName: msvcrt.dll
ModVer: 7.0.2600.2180 Offset: 00037e9f

If i click to get error signiture,thats what comes up.
Helpppp ?? Much Apreeciatedd :)

Posted by on

  • Sophie Feb 21, 2008

    Tried,,It dont work.

  • Palmbeach
    Palmbeach May 11, 2010

    Fix 1)

    Microsoft recently had a problem with a windows update that caused explorer to regularly crash on some computers. They originally issued a tool to fix the problem.

    Microsoft have now completely fixed the problem. Go to the micrososft windows update website and download all the latest critical updates.

    Unless you have another local problem this may solve the issue for you..



    Fix 2)

    Boot into Safe Mode, see if explorer still crashes.

    If it doesn't, the problem may be related to a conflict or corrupted file.

    Reboot in normal mode

    click start > run>

    type msconfig then click enter.

    Click startup then uncheck all the boxes.

    Restart your computer.

    Click My Computer

    Right Click Local Disc (C:)

    Click Properties

    Click Tools

    Click Check Now to scan for drive errors, you may need to restart your computer



    If that solves the problem one of your start up programs is causing the crash and you will need to find out which one by gradually checking all the boxes, a couple at a time until you find the program that is responsible.



    All the above assumes that you have carried out spyware and virus scans already.



    Fix 3)

    Chadha Saab recommended a System Restore

    That would be a last resort and should solve the problem because it puts your computer back to an earlier condition. Checkpoints are usually made automatically and you need to select a checkpoint to a date when your computer worked ok. If you cannot do this, you almost certainly have a hardware problem.

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  • Expert
  • 142 Answers

Do system restore

Posted on Feb 21, 2008

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