Question about Samsung LN-T4061F 40 in. LCD HDTV

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The screen is snowy like we're not on the correct channel to connect to the satellite receiver. Changing TV channels doesn't work. The message on the screen says "weak or no signal", but I know the satellite signal is coming in OK because our other receiver is working ine. What do you suggest we try? We've reset the receiver and tried the other suggestions in the troubleshooting in the manual.

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I called Direct TV and they helped me solve the problem. Thank you for responding.

Posted on Feb 08, 2010

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Second level tv has a signal but the main tv on first floor has no signal.


Hello! It sounds like there are a few things that could actually be going on. If you are getting no picture on the TV(you have a black, blue, or snowy screen), you will want to make sure that the TV is on the correct channel and/or input. You will want to be on channel 3 or 4, and possibly on a Video 1 or 2 or HDMI 1 or 2 input. If that doesn't work, then try unplugging the receiver from the power source for about 10 seconds. If you are still not getting a picture, let me know!

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MY CABLE WENT LAST NIGHT ABOUT 12 O'CLOCK. A.M . I CALLED A TECH AROUND 7 A.M. I,LL HAVE TO PAY FOR A TECH TO COME OUT. OK, I GOT TV#2 THE ONE WITH THE BOX. T V #1 I CAN,T GET IT TO WORK. THEY ARE ON ONE...


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What are you getting on your TV 1 screen? Are you getting 015, acquiring satellite signal or weak or no signal, blue/black screen or snowy screen? Each of these problems requires certain troubleshooting steps. For the 015 message, a component from the Dish to the receiver may be bad. It could be weather related. For the other problems, the TV may not be on the correct input setting or channel. If you can provide more information, I would be happy to assist you.

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I chose the wrong channel on remote it took me to a Dish site whcih I chose to exit - when I did that my picture totally disappeared - could not get it back. It is fine on my other tvs - so I need to get...


Guest

Are you getting a snowy/blue/black screen on your TV? To get your picture back, you need to get the TV back to the correct channel or input. If the receiver is in the same room as this TV, the TV should be on channel 3/4 (normally 3) or an input setting depending on the TV. TV 2 (away from receiver) would be on channel 60/73. If you have the TV remote, put the TV on one of those channels. If you get a picture when the TV is placed on the correct channel, press and release the SAT button. This puts the remote back in SAT mode and will now operate the receiver.

If you don't have a picture, unplug the receiver for 10 seconds from the electrical outlet and plug back in. This will cause the receiver to reboot and re-acquire Satellite signal. i hope this helps.

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What to do if you have an all snowy picture (blue screen or the TV displays unusable signal-no signal or no sync)
1 – If you are using a digital cable box or satellite receiver (make sure it’s on) and be sure your TV is set for either CH3 or CH4 (which ever you usually view it on). If you usually view it through video inputs (video1 or 2 etc.) make sure the appropriate input is selected.
If you still don’t get a signal see if you get picture using the DVD or VCR (if available) if you do than plug the satellite or Dig. Box temporarily into the place of the DVD (unplug DVD) you may have to use some A/V cables (RCA yel./red/wht like the ones on the DVD) to hook to the tv from the sat./dig. box. If you get a signal then the sat./dig box is ok. If not the Sat./dig box is not sending a signal and is either defective or needs to be rebooted (unplug wait 5 min try again).
2 – If you are using standard cable or antenna (source) if possible check that the source is good by connecting to another TV. Otherwise try running the source into a VCR and then out to the TV using video inputs (RCA yel./red/wht like the ones on the DVD) and then selecting the appropriate input. Try seeing if the VCR plays using standard CH3 (or CH4)
If the VCR plays on video input but not when connected to CH3 (CH4) then the tuner of the TV may be defective – see if you can use the VCR to change channel using the VCR remote.
Be sure to vote/rate me if this helped Thanks!

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1 Answer

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