Question about Lexmark X5150 All-In-One InkJet Printer

1 Answer

Printer won't work

I have a Lexmark 5159 printer that keeps sending the message: hardware error 0502. The cartridges are stalled on the left side and won't move. Can some help me.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 3,587 Answers

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Receiving message Error 0502


hello

this should help

Lexmark printers with "Hardware Error 0502? Published on February 11, 2006 in hardware. 252 Comments Tags: 0502, error, fix, hardware, lexmark, printer. Good tip for the Lexmark All-in-one inkjet printer owners (mine is the X6170):
98393867_e286ea59ca_t.jpgAfter some months of use, your printer might get the habit of stopping in the middle of a page and showing "Hardware Error 0502" on the LCD display. If you leave the printer alone for a while, it might start printing again. Then again, it might not. Pretty annoying.
The Lexmark support site will let you power off, remove the power cord for 30 seconds (!!), take out the cartridges and fiddle with some encoder strip. This whole procedure might take you up to 30 minutes and it will not help (been there, done that).
The real answer is given by a person called 'clem':
98393885_c4f82c99a9_m.jpgHardware Error: 0502.
On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
Clem
(from fixyourownprinter.com)
This works! Clean the ****** with a paper towel (another page talks about re-lubricating the thing, but that was not necessary in my case). The towel will be black (ink residu, presumably), but there you go printing to your heart's desire again

Nov 30, 2010 | Printers & Copiers

1 Answer

Printer displays hardware error 0502 wont print " HELP "


The 0502 error can have any of four possible causes:
- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
.... most of the time, it's the encoder strip that is giving the problem..
goto
http://support.lexmark.com/index?userlocale=EN_US&locale=EN&page=content&segment=SUPPORT&productCode=LEXMARK_X5150&id=HO2707

May 24, 2010 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Getting hardware error 0502


Hardware Error: 0502. On the multi function machine seems to be a coating on the metal rod that the cartridges travel on. Just wipe this rod with a kleenex and the problem seems to go away. Somehow it presents a drag on the cartridges and causes an error.
send you the link where you can figured out
http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Thank you for using FixYa!

Do have a nice day and please remember to rate this solution.

Best regards,

sourav

Jan 05, 2010 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

MY Lexmark X5150 All-In-One InkJet Printer displays the message: HARDWARE ERROR 0502


Unfortunately this appears to be a hardware failure and the printer is out of warranty. It is likely that the parts, repair and replacement fees would be more expensive than the actual cost of a new printer at this point.

May 11, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmark X160 is not printing at all or receiving Faxes. The error that keeps coming up is Hardware Error 0502. Please Advise.


ok sir pls see the link this is the helpfull for the error 0502 in lexmark x160 all in one inkjet printer...ok

http://blog.forret.com/2006/02/lexmark-printers-with-hardware-error-0502/

Apr 07, 2009 | Lexmark X6170 All-In-One InkJet Printer

1 Answer

THERE IS A MESSAGE THAT SAYS ERROR 0502 EVERYTIME I TRY TO PRINT


This is copied out of Lexmark's KnowledgeBase, just so you know I'm not coming up with this off of the top of my head. Go to www.lexmark.com and click Support > Technical Support, and then search for ID: ENUS22800 if you would like to see the original, complete with pictures. Or, here's a text version:

The 0502 error can have any of four possible causes:

- A faulty black/photo cartridge
- A faulty color photo cartridge
- A dirty encoder strip
- The encoder strip being out of position
The steps below will help you to identify and resolve each of these four issues.

1. Turn the printer off and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove both of the cartridges.

4. Move the cartridge carrier over to the left-hand side of the printer using the carrier belt.

5. Gently clean the encoder strip with the cloth.

6. Move the cartridge carrier back to the right-hand side of the printer using the carrier belt.

7. Reconnect the power supply and turn the printer back on.

8. Perform the printer hardware test. Instructions on how to do this are here: http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, proceed to step 9.
If no, proceed to Reseating the encoder strip.

9. Power the printer back off and disconnect the power cable from the back of the unit.

10. Open the printer's front cover.
Move the cartridge carrier over to the middle of the printer using the carrier belt.

11. Reinstall the printer cartridges and move the cartridge carrier back to the right-hand side of the printer.

12. Reconnect the power supply and turn the printer back on.

13. Perform the printer hardware test.

Reseating the encoder strip:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. On the back of the cartridge carrier, there is a small slot that the encoder strip fits into. Gently pushthe encoder strip down and then back up to get it into the slot. Ifthe strip is completely out of the slot, it may be necessary to moveit first forwards and then back.

4. Move the cartridge carrier back to the left-hand side of the printer with the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer hardware test. Click here for instructions.

Did the printer pass the hardware test?

If yes, proceed to step 9 of Cleaning the encoder strip.
If no, proceed to the Black/Photo cartridge troubleshooting steps.

Black/Photo cartridge troubleshooting steps:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.

Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove the black/photo cartridge.

4. Move the cartridge carrier back to the left-hand side of the printer using the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer test. Details on how to do this are here: http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, repeat steps 1-7 with a new black/photo cartridge.
If no, continue to Color cartridge troubleshooting steps.

Contact Lexmark if the problem persists with a new cartridge.

Color cartridge troubleshooting steps:

1. Turn off the printer and disconnect the power cable from the back of the unit.

2. Open the printer's front cover.
Pinch the top of the carrier belt and gently move the cartridge carrier to the center of the printer.

3. Remove the color cartridge.

4. Move the cartridge carrier back to the left-hand side of the printer using the carrier belt.

5. Reconnect the power supply and turn the printer back on.

6. Perform the printer hardware test. Instructions on how to do this are here:
http://support.lexmark.com/perl/support/support.cgi?ccs=229:1:0:483:0:0&docid=ENUS3744

Did the printer pass the hardware test?

If yes, repeat steps 1-7 with a new color cartridge.
If no, contact Lexmark.

Hope this helps!

Jan 21, 2009 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Lexmar X5150 Printer whit Hardware error 0502, can you Help Me?


http://search.lexmark.com/printer/US/en/17K0000

Download and install updated drivers from this link. If you need a walk through e-mail me your number and I will help you if you rate this fixya. Geokohler@gmail.com

George

Jul 14, 2008 | Lexmark X5150 All-In-One InkJet Printer

1 Answer

Cartridge stall


I have a lexmark x5150 printer, scanner, copier, and fax machine. I keep getting the message: hardware error 0502. The cartridges are stalled on the left side and the printer won't do anything. Can someone help me??

Feb 18, 2008 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

Lexmark error message hardware error 0502


Clean the rollers that the cartridges run on with a non-lint wipe (i use non scented baby wipes for all my printer work. The printer should now run fine. cheers lilacgerry xxx

Jan 21, 2008 | Lexmark X6170 All-In-One InkJet Printer

4 Answers

Lexmark 5150 - Error 0502


I have had this problem "Hardware Error 0502" which kept getting worse until I could not print any more. So I open the cartridge cover & removed both good cartridges, pushed the cartridge carrier fully to the right hand side & with one slightly damp cloth, a dry cloth & a pair of latex gloves (as the ink stains your skin) I first carfully cleaned the guey head like things on the bottom inside the printer on the left hand side. I removed a load of hard & soft gue with the damp cloth then finished with the dry cloth. Next I cleaned the bottom track aswell, moved the cartriage carrier fully to the left hand side to clean the rest of the bottom track. I then re-installed both cartriages & the printer is now perfect again!

Oct 26, 2007 | Lexmark X5150 All-In-One InkJet Printer

Not finding what you are looking for?
Lexmark X5150 All-In-One InkJet Printer Logo

Related Topics:

45 people viewed this question

Ask a Question

Usually answered in minutes!

Top Lexmark Printers & Copiers Experts

Roopesh S
Roopesh S

Level 2 Expert

228 Answers

Sanath Kumar V

Level 3 Expert

684 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Are you a Lexmark Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...