Question about Maytag Neptune MAH5500B Front Load Washer

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My washer will not drain, the door is locked and wont open and d5 keeps coming up on the panel. I unplugged, but nothing will open the door.

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If you take the 4 screws out of the dispenser lid you can remove it and find a small green nylon string (looks like weed eater line) pull that and that will release the door. you will need to drain the unit and clear the drain pump as something is likely caught in it

Posted on Feb 07, 2010

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Posted on Jan 02, 2017

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1 Answer

Samsung front load washer code d5


The D5 error is actually DS. The code means the washer thinks the door is open or unlocked during the cycle. the problem is related to faulty door locking assembly.There is a switch in back of door, if this fails it wont work. God-Bless!

Nov 06, 2015 | Samsung Washing Machines

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I have a amana front loader washer and it was doing its norman cycle and stopped at 35 min left and wont do anything and the door was locked so I unplugged it for a hour went back and pluged it in makeing...


This is an error involving the door switch, it is actually DS not D5. The door may not be closed properly, try pushing it in. Or you may need a replacement door switch.

Jan 27, 2015 | Amana Washing Machines

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The door lock won't open. I unplugged unit to reset, but still can't open door.


try finding the manual release..on my bosch nexxt 300 there is an access panel on front lower right of unit for the drain if i open it and reach up there is a cable to pull on to manually unluck the door...have wet vac ready as there might be water from a clogged drain causeing washer to keep door locked

Oct 10, 2011 | Frigidaire ATF6000ES Front Load Washer

1 Answer

D5 error


Error code D5 OR DS is the same.Its mostly DS which looks like D5. The D5 error is actually DS. The code means the washer thinks the door is open or unlocked during the cycle. The door has to be checked.Is it getting properly close/open.If its getting close/open then the problem is related to faulty door locking assembly. But if its not getting proper close then there is any blockage causing the door to close or the door lock latch is faulty causing this problem.

Hope helps.

Jul 28, 2011 | Samsung WF337AA Front Load Washer

1 Answer

Why does my machine blink f 21 when it starts to fill then it stops and does nothing


The F21 error code indicates a long drain time on this type of washer. The door will not unlock if the washer control detects that water is still in the tub. To manually unlock the washer door, take these steps:

  1. Unplug the washer to completely disconnect electrical power.
  2. Remove the bottom front service panel as shown in the first image below.
  3. Carefully reach up through the bottom opening and pull the release tab on the bottom of the door lock assembly until it clicks. NOTE: Internal metal edges in the washer can be sharp. Protective gloves are recommended for this procedure.
By pulling the manual release tab on the door lock assembly, you should be able to get the washer door open.

After opening the door and removing the clothes, I recommend emptying any remaining water in the tub with a wet/dry vacuum (or bail it out). Since you already have the bottom front service panel off and the washer unplugged, you can arrange shallow pans and towels to catch any remaining water and pull the large item filter out of the drain pump assembly as shown in the second image below. You may find a clog in this area that is preventing your washer from draining properly. Clear any clog or debris from this area and reassemble the washer. Check your drain hose for a kink or clog. Check the washer house drain for a clog or restriction. Test the washer to see if it will drain properly.

Feb 06, 2011 | Whirlpool Gold Duet GHW9400P 3.8 Cu. Ft....

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Not sure if this is the right wasing machine that matches ours or not but we are getting a d5 error and don't know what it means


The error code D5 OR DS is the same.Its mostly DS which looks like D5. The D5 error is actually DS. The code means the washer thinks the door is open or unlocked during the cycle.The door has to be checked.Is it getting properly close/open.If its getting close/open then the problem is related to faulty door locking assembly.But if its not getting proper close then there is any blockage causing the door to close or the door lock latch is faulty causing this problem. This has to be checked to confirm the fault.Keep updated with any more queries.Thanks.

Oct 14, 2010 | Samsung WF337AA Front Load Washer

1 Answer

Door lock light is on door is not locked and


Hi,


Make sure you are allowing the washer to completely finish its cycle before opening the door. It is normal for the door to lock at the end of a cycle. The locking mechanism keeps owners from opening the door before all of the water has been drained. If the door on the washer is locked, select the "Drain" or "Spin" options on the front-load washer. This will completely drain the water from the system and unlock the door, allowing you to open it.

Thank you !!

Jun 19, 2010 | Frigidaire GLTF1040A Front Load Washer

1 Answer

I want to unlock my door


Manually Unlocking the Door Lock System
1. Unplug washer or disconnect power. 2. Remove the lower kick panel. 3. Reach up along the inside of the front and locate the bottom of the door switch/lock unit. 4. Located on the bottom of the door switch/lock unit is a tear-drop shaped tab. 5. Gently pull the tab down about a ¼" or until a click is heard. 6. The door may be opened.

Apr 12, 2010 | Kenmore HE2 Plus Front Load Washer

1 Answer

Error Code d5


It sound like a loose or a broken lid switch issue. The lid switch is inside the washing machine main housing near the door frame. Often you have to raise or open the top or front of the washer to get to the switch. Good luck!

Aug 21, 2007 | Maytag Neptune MAH9700 Front Load Washer

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