Question about Olympus Stylus 710 Digital Camera

2 Answers

I droped my camera on accident ON CARPET. Lens it stuck

I droped my camera on accident ON CARPET while the lens was out and i picked it back up and tried to turn it of..and it did. but the lens dint it would not go in or out its just stuck. but it turns on perfectly. is there anything i can do?

Posted by on

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Brigadier General:

    An expert that has over 10,000 points.

  • Master
  • 11,967 Answers

Fixing a Lens Error on a Digital Camera

This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Posted on Feb 07, 2010

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

YAY!!! it worked wen i forced it into place!! thanks alot!!!!!!!!

Posted on Feb 08, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I accidently droped my camera From the height of my knee .. Now the len's will not come out


this means the lens assembly is damaged. this is not a simple fix to do at home. Please take it to authorized service center

Dec 28, 2010 | Canon PowerShot SX130 IS Digital Camera

2 Answers

Lens error


Hi,
I would like to know model and brand of camera to find out possible cause of lens error.
Please do not press lens in any case as it will damage lens mechanism and hat damage would be irreparable.

Aug 26, 2010 | Canon Cameras

2 Answers

Turns on but turns right back off


It might be a lense problem. Dirt and things get stuck in the lense real easily. hold the lense while you tuen it on and when it turns off hold the lens out.. wiggle it gently while turning it upside down... tap it gently upside down.... or blow int he lens to try and get the dirt disloged.

Apr 13, 2010 | Kodak EASYSHARE M1063 Digital Camera

1 Answer

Lens error


This is probably THE most common failure among digital cameras. There's a halfway chance of fixing it yourself, described here: http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

Jul 28, 2009 | Nikon COOLPIX L18 Digital Camera

2 Answers

I have a Sony Cybershot DSC-W30 camera. This morning, I took a picture of my daughter, and turned the camera off. Right when I was turning it off, she asked me if she could see the picture, so I quickly...


MY LENS IS ALSO STUCK OUT. I pressed on the lens by accident while it was on. Now it won't turn on and the lens is stuck out. I tried twisting it left as recommended by aplynn09 but didn't work. SOMEONE PLEASE HELP!!!

Jul 16, 2009 | Sony Cyber-shot DSC-S700 Digital Camera

1 Answer

Jammed digital zoom lens


For whatever reason, the lens has failed. This can be caused by many things: the lens motor has failed or is stuck, the gears involved in driving the lens have jammed, or, as pointed out previously, the lens itself, a series of tubes which fit into one another has become stuck. You can try GENTLY pressing down on the lens when you first power the camera to see if you can free up the stuck lens. If that doesn't work, I'm afraid you are going to have to get the camera serviced.
The clicking sound you're hearing is the lens trying to move itself. Unfortunately, it's probably not going to be fixed by pushing on the lens. You are going to have to get the camera serviced. Sorry!

Oct 27, 2008 | Polaroid Cameras

6 Answers

Casio camera lens stuck


hi
this is repairable u ask ur near servicecenter

Feb 18, 2008 | Casio Exilim EX-S500 Digital Camera

2 Answers

Stuck Lens


You will not fix it, the mechanism is not usually fixable If you take it apart ,you will then need the new camera.

Aug 04, 2007 | Fuji FinePix A700 Digital Camera

Not finding what you are looking for?
Olympus Stylus 710 Digital Camera Logo

146 people viewed this question

Ask a Question

Usually answered in minutes!

Top Olympus Cameras Experts

kakima

Level 3 Expert

102366 Answers

Willem.
Willem.

Level 2 Expert

359 Answers

Steven Wander
Steven Wander

Level 3 Expert

579 Answers

Are you an Olympus Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...