Question about Microsoft Wireless IntelliMouse Explorer

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Microsoft 3000 wireless mouse problem

My wireless mouse disables the screensaver and sends the computer to hibernation instead of the screensaver coming on. I know it is the mouse because when I remove it the screensaver works fine. I called Microsoft when I first bought it and was walked through a fix. Obviously it wasn't a permanent fix since it is doing it again. Can anyone help me with this problem. Thank you.

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Normal 0 If you are using Vista Operating System this is a common problem.
!. Go to MY COMPUTER and RIGHT CLICK on it.
2. Then CLICK on PROPERTIES.
3. Next CLICK on DEVICE MANAGER. 4.Next CLICK on CONTINUE..
5. CLICK on the HID HUMAN INTERFACE DEVICE +.
6.Right CLICK on the HID NON-USER INPUT DATA FILTER.
7. Click on UPDATE DRIVER SOFTWARE. 8. When the screen comes up CLICK on SEARCH AUTOMATICALLY for UPDATED DRIVER SOFTWARE.

When finished the screen saver should work properly. Bud

Posted on Jan 06, 2009

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