Question about Microsoft Xbox 360 Console

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My xbox 360 will not eject the disc the door seems to be jammed it seems its off the runners or somthing

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This sounds like either a drive belt issue or a drive motor issue,the belt may be slipping, there are guides on youtube on how to change this without voiding your warranty.If that's not the case when the motor becomes worn it has not got the strength to dis-engage its self from the magnet, a way to find out if this is your problem is to turn off your console, lie it flat, turn it on,press eject, then give it a good rap with your knuckles where the center of the disk should be, if your draw ejects try to reload it, if it wont load, give it a rap again in the same place, if this is the problem you will need to open up your console to fix this.
Remember thumbs up if this helps.

Posted on Feb 06, 2010

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1 Answer

Xbox 360 door tray off track and will not close


First, do not attempt to try to fix it right away. Unplug every cable and adapter, so you only have the xbox 360 console. Then, if a video game disc is still in there, take it out. Next, try to determine what your disc tray is stuck on, and try to remove it carefully. If these steps do not work, look at these articles. Manually eject your Xbox 360 console disc tray Xbox Disc Drive Solution.

Oct 11, 2014 | Microsoft Xbox 360 Console

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Xbox disc tray wont open. seems to be off the runners. what do i do


These a pin hole on front i believe....below drawer and to the right...try using a paper clip and inserting it in there pushing in while you push the eject button.....If that dont work...take the dront panel off of it.....just grab a side a pull, it should come off....

Mar 25, 2012 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Tray won't close


Use the following steps to close the disc tray on an original Xbox 360 console.
Step 1: Remove the disc from the tray Step 2: Make sure the faceplate is on correctly
The faceplate is the plastic piece on the front of your console.
  • Press firmly around the edges of your faceplate to snap it into place (make sure it is flush with the rest of the console). If the faceplate is not on correctly, the disc tray won't close.
  • If you find that the faceplate is the problem, please contact Xbox Support to order a replacement faceplate.
If this does not resolve your issue, please try step 3. Step 3: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray successfully closes, open the tray and insert a disc. Now try opening and closing the tray with a disc in the tray.
Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.
If your disc drive still will not close, please try step 4. Step 4: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox 360 console.If your disc drive still will not close, you need to have your console repaired.
  3. Step 5: Request a repair If the disc tray still won't close properly, your Xbox 360 console needs to be repaired.


Xbox 360 S consoleUse the following steps to close the disc tray on an Xbox 360 S console. Step 1: Remove disc from the trayIf there is a disc in the disc tray, remove the disc. Step 2: Press the eject buttonTry closing the disc tray by pressing the eject button. If the disc tray closes successfully, open the tray and insert a disc. Now, try opening and closing the tray with a disc in the tray.

Note Make sure that the disc isn't sticky and doesn't have any labels that could prevent the tray from closing.

stickerdisc.jpg

If the disc tray still will not close, please try step 3. Step 3: Move the disc drive tray
  1. Gently move the tray up and down, and then from side to side.
  2. Press the eject button on your Xbox S 360 console.

If the disc tray still will not close, you need to have your console repaired. Step 4: Request a repairIf the disc tray will not close, you need to have your console repaired.

Dec 16, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi,the door for putting disc in wont open.every time i push the button there is noise comn from machine like its trying to open but it cant?


Hello,

This happens to me every now and then.
Here is how you can get around it:

Sometimes, you cannot open the disc tray on your Xbox 360 console by pressing the eject button. Any of the following things may cause this problem:
  • There is a hardware failure that affects the console, the disk drive, or the eject button.
  • A disc is lodged in the mechanism.
  • The clear protective plastic strip that is applied to the front of the tray to protect it during shipping is preventing the disc tray from opening.
To manually eject the disc from the disc tray, follow these steps:
  1. Unplug the power cord from your Xbox console. For more information about how to disconnect the power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect your Xbox 360 power supply
  2. Position your Xbox 360 console horizontally, as you would position a VCR or a stereo component.
  3. Remove the faceplate from your Xbox console. For more information about how to remove the console faceplate, click the following article number to view the article in the Microsoft Knowledge Base: 907331 (http://support.microsoft.com/kb/907331/ ) How to attach or remove the faceplate on your Xbox 360 console
  4. Depending on the kind of disk drive that you have in your Xbox 360 console, you can use one of the following methods. Note In each case, make sure that you align the tool (a paper clip or stiff wire) to pass through another notch behind the hole on the console casing. Collapse this imageExpand this image906935.jpg
    • Method A: Insert a straightened paper clip or other small, stiff wire into the first hole from the left side of the disc tray. To release the disc tray, push the paper clip into the hole to press the manual eject mechanism. The manual eject mechanism is a white lever that is visible behind the console casing. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method B: Insert a straightened paper clip or other small, stiff wire into the second hole from the left side of the disc tray. Push the paper clip repeatedly into the hole to turn a gear to release the disc tray. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method C: Insert a straightened paper clip or other small, stiff wire into the hole that is directly under the "X3" logo on the Xbox 360 label on the disc tray to release the disc tray. The hole is located about 1 inch from the right edge of the disc tray.
  5. After you release the disc tray, the tray pops out slightly. You can pull the tray out the rest of the way to remove the disc. Note If you use method A or Method C in step 4, you may have to firmly press the disc eject mechanism to eject the disc tray.
  6. If you determine that a hardware failure has occurred that affects your Xbox console, contact Xbox Customer Support or submit a repair request for your Xbox 360 console.
(Information taken from: http://support.microsoft.com/kb/906935)

Hope it helped.




Nov 16, 2009 | Microsoft Xbox Console

2 Answers

Disc keeps ejecting


Sounds like your disc drive is malfunctioning. Honestly the only thing i could possibly think of is that the button for the disc drive could've gotten stuck and opens the 360 by any sudden movements.

Jul 01, 2009 | Microsoft Xbox 360 Console

1 Answer

Disk jammed in console


Remove the Faceplate by prying your fingernails into the bottom of your faceplate and pulling up. After removing the faceplate try ejecting the disk again. If it still does not eject. Straighten a paperclip and use the manual eject hole under the disk tray. Do not force anything. just push in the clip and pull the disk tray gently. Good luck. Make sure to remove your disk before sending it in for repairs because they will not send any disks back with the console.

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