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Dyson won't click on when upright but clicks on when in vaccuum mode

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Pulled both filters out and got a compressor and blew all the dust and dirt out. It was amazing how much junk came out. We put it back together and it worked like a charm.

Posted on Feb 07, 2010


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How do you get it to click/stay in the upright position? I just used it and I can't get it to stay in the upright position for storage...Thanks in advance for you help.

The Dyson manuals for pretty much all of the uprights don't show any particular 'click' to full upright: they just tell you to put a foot on the bottom part of the unit and pull backward to put it into vacuum mode. There is some sort of sensor or mechanical engagement in there, since putting the system to full-upright is how you switch it from floor mode to attachment mode (coming of of the handle).

A couple of things to try - follow your manual (PDF Can be seen here Dyson DC28 Animal User Guide ) to try removing and then re-seating the hose assembly into the base of the unit (the bottom connector). I've seen other guidance to that being necessary to have the floor-to-hose switch-over work properly, which might, in turn, be the root of your problem. Likewise, with the unit turned on, see if it will switch to attachment mode (air being sucked through the top of the handle) if you push the back as far forward as you can. If it won't switch, that also points to seating of the tubing assembly not being right.

Good Luck :-)

Apr 12, 2015 | Dyson DC28 Animal Bagless Upright Vacuum

1 Answer

Dyson dc40 won't stay upright

Hi Wendy, it's Jack at Dyson.

Our current generation of Dyson Ball upright vacuums uses a pedal-free stabiliser mechanism. When you've finished using the machine, stand it upright firmly. You should hear two clicks - the first is the suction changeover valve redirecting the suction to the hose and wand. The second click is the upright lock mechanism securing the body in place.

As long as you've stood the machine up firmly enough, you shouldn't have any difficulty with it not remaining upright - this may take some getting used to if you've previously owned a vacuum cleaner with a pedal-based system.

If you would like any further help with your machine you can reach our experts directly by calling the Dyson customer Helpline on 0800 298 0298 (UK), 1-866-693-9766 (US), or 1800 239 766 (AU).


Jan 19, 2014 | Dyson DC40 Animal Upright Vacuum -...

1 Answer

My dyson DC41 animal upright vacuum clicks but doesn't stand up

If you are indicating that it works, but will not stay in an upright position, then the problem is likely a plastic part has broken.
Since the machine is nearly all plastic, it will break rather easily, and may not be repairable.
You might try to look up the Dyson company on your computer and see if they have a phone number to talk to them, but if it is made in China, there may be no spare parts available.
God bless your efforts.

Jun 17, 2012 | Dyson Bagless Upright Vacuum DC41 Animal

1 Answer

The filter inside the ball does not stay locked in during vaccuuming

Hi there,

I'm sorry to hear you're having difficulties with your DC25. If the filter won't stay locked in place during use, it's probably best if you get in touch with us directly so we can resolve this for you as quickly as possible. You can call us free on 08002980298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Dyson Online Customer Support

Sep 22, 2011 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Vaccuum brush not operating, only air passes through head

Hi I know its a silly question but an easy one to forget. Switch the knob on the dyson to brish rotate mode.

Feb 23, 2011 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer


Manual can be downloaded from the Dyson website

Jun 04, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

2 Answers

The brushes wont turn,but it has good suction for the hose

you have to remove the bottom cover to inspect the belt. Usually if the brush is jammed, you will smell an odor similar to burning rubber. In the absence of that smell, its likely the belt. Its easy to replace

Sep 20, 2009 | Dyson DC14 All floors Bagless Upright...

1 Answer

Dyson Purple Animal Vaccuum

I rinsed and cleaned filter out real good seems to have fixed problem? Time will tell. As vacuum sometimes would turn on and other times would not.

Aug 30, 2009 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

Hose is not getting any suction

when vacuums shut off randomly it usually means they are overheating. this can be caused by a clog somewhere in the line of suction, or, perhaps due to a very dirty filter - either way, the motor is working hard and getting too hot.

try removing all the various tubes and parts along the suction route and checking for clogs (a flashlight might help too). also, have you rinsed out your two pre-filters lately as recommended in the Dyson manual? it might help.

Apr 26, 2009 | Dyson DC07 Bagless Upright Cyclonic Vacuum

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