Question about HP Compaq Presario C700T

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My presario c700 wont read a disc, but when i go into system info, it says disc drive working correctly?

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If its just one particular disc it won't read then its the disc, if it won't read any disc then its the drive.
Most likely the lens may be dirty, unless its a moving parts fault.
All professional advice says "do not touch the lens" but I have in the past used a can of compressed air to clean the lens and get more use from a drive, I've also used a very very soft cloth to gently clean the lens, failing that I've replaced the drive.

Posted on Feb 06, 2010

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Posted on Jan 02, 2017

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Hi there.
This may not work because of the different hardware that's used in the laptops.
Saying that what you could do is clone the working operating system onto the C700's hard drive using Norton Ghost.
This beauty bit of software is great for backing up your operating systems to other hard drives just in case the worst happens.
Get a free trial of Norton Ghost here >>>>>>



http://www.softpedia.com/get/System/Back-Up-and-Recovery/Symantec-Norton-Ghost.shtml



Good luck with it and please remember to read all the information first before you attempt to clone the hard drive

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It sounds to me, since you said it was dropped, that the hard drive may have lost its firm connection to the motherboard. This would cause a bootable disc message to appear since the computer cannot find the operating system stored on the hard drive.

I would try removing the hard drive and reseating it.
Not sure if this is your exact model, but here is a maintenance guide for the C700 (see page 41 for replacing the hard drive, but in your case it will just be removing the hard drive and putting it back in.)
http://h10032.www1.hp.com/ctg/Manual/c01301275.pdf

If this is not the correct manual for your model, you can find a list of all C700 models here. http://h20180.www2.hp.com/apps/Lookup?h_pagetype=s-001&h_client=S-A-R163-1&h_page=hpcom&submit.y=0&submit.x=0&lang=en&cc=us&y=0&x=0&h_lang=en&h_cc=us&h_query=Presario+C700&x=0&y=0

If reseating the hard drive doesn't work, let me know and I can walk you through some other steps.

Also, can you clarify that what disc you inserted in the drive to get that error?

Hope this helps! : )

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