Question about Compaq Presario Notebook

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I have a Compaq notebook and the keyboard is not working under the administrator. It works fine under any other user. I've tried to update and uninstall drivers with no success. Also I cannot hit ctrl+alt+delete.

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Hi,
if the keyboard is working in any other user account . The user account has gone corrupt. You can recreate a new admin account. But before you do that back up all the my documents folder.

1. Restart the computer and press the F8 key a couple of times before windows starts
2. Select safe mode and press enter
3. Select the admin account and log in
4. Click on Yes to continue to work in safe mode

create new account in windows Xp
http://www.microsoft.com/windowsxp/using/setup/winxp/accounts.mspx

Create a new account using windows vista
http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile

Once the new account is created you and delete the old admin account

Thanks
Proton

Posted on Feb 06, 2010

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