Question about RCA RS2041 CD Shelf System

3 Answers

CD door will not open

Door will not open, CD will not eject

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  • Anonymous Mar 14, 2008

    dvd drive eject button do not function on toshiba satelite

  • Anonymous Apr 16, 2008

    mY CD door will not work... Their is a functioning music cd that works inside. The eject botton and the button near the door does not open the door. The CD seems to function in all other ways.

  • Maggyta May 05, 2008

    The cd drive will not open, appearing on screen open, then close, and finally error, how can i fix this

  • Anonymous Jun 04, 2008

    cd will not open

  • rogueleader Mar 08, 2009

    Our rs2041 CD door will not open, either. I took it apart and there is a belt under a large gear that is loose and appears to be the problem. I am going to look for a generic belt to solve this. This may sound crazy but I may try a rubber band such as for hair. I will keep you posted.

  • Fletcher Wilson
    Fletcher Wilson Oct 26, 2012

    First is the light coming on when you push the botton if it is find a paper clip strighten it out push the bottonand below the door on the drive you;ll see a small hole push the paper clip into the hole you will fell slight resitance push if it gos in it should open the dor try to do the bothe about the same time this will put it back in time but warning your belts are slipping so a new drive is down the road you can also try the eject botton on the computer if sa **** is inside

  • Fletcher Wilson
    Fletcher Wilson Oct 26, 2012

    http://h10025.www1.hp.com/ewfrf/wc/docum...

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3 Answers

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  • Master
  • 624 Answers

This is normally a problem with the belts or gears that are part of the loading mechanism. sometimes the gears get out of timing.
Whatever is causing the problem, there is no easy fix that is designed for the end user to perform besides unplugging the unit for about half an hour, this resets the micro and it may or may not help.

I work at an authorized RCA repair center and I am sorry to inform you that RCA does not supply parts for any of their audio equipment any longer.

If it is under warranty you can get an exchange from the retailer you purchased it from or send it directly to RCA. You can contact them and/or download user manuals at this website:

http://support.rcaaudiovideo.com/

If it is not under the warranty it is very unlikely that it can be fixed.

RCA does not seem to care about the customers of theirs unless it is within warranty coverage.

If this information is of any help for you, please leave me a good rating or reply back if you need any more help. I am always willing to offer assistance.




Posted on Jun 20, 2008

Indeed, it is almost certainly a problem with a tired belt, and indeed, repairing the problem is suitable only for a qualified professional (and therefore not cost-effective). However, if you have a lot of patience, and you're inclined to remove a bunch of electrical connectors and screws (and keep track of where they belong), I'm hoping to find a source for generic replacement belt(s) for this unit, and will keep you posted...

Posted on Dec 14, 2008

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  • Contributor
  • 9 Answers

I put in a combo DVD/CD-Rom drive a while ago and have had problems with the door not always opening...I fixed it: contr panel>system>hardware>dev mgr> +DVD/CD-ROM drives>lite-on combo SOHC...>dbl click on it>properties>then uncheck the box "enable degital CD audo for this CD-ROM drive">OK>x out and finish with okay for system properties. My drive now works everytime.

Posted on Aug 05, 2010

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Posted on Jan 02, 2017

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1 Answer

There is a cd inside that will not eject. Took off the side panel to access it, but no luck. How do I get it out?


look for a very small hole in the door of the cd section and it it has one open up a paper clip and push the wire into the hole carefully
there will be a click and the door will open
if no hole then you will have to dismantle the unit to get to the door control

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1 Answer

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