Question about Canon PowerShot S500 IXUS 500 Digital Camera

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Purple Blurr on photo taking

Purple/Yellow line when I take a photo with my Powershot S500

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  • Laurence Roels Apr 27, 2008

    Hi, My Ixus 500 is suddenly displaying a purple band across the top of all my pictures, this is visiable on the display as well.



    I have not dropped or damaged it to my knowledge, this seems to have happened in the passed 3 months while the camera was out of use.



    Any ideas?

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  • Canon Master
  • 4,738 Answers

This sounds like it might be a defective CCD imager. If so, Canon should fix this for you for free, including free shipping both ways. This is regardless of your camera's warranty status. Please check the following two links for more info:

http://camerarepair.blogspot.com/2007/11/canon-digital-cameras-showing-black.html

http://www.usa.canon.com/consumer/controller?act=PgComSmModDisplayAct&fcategoryid=225&modelid=13390&keycode=2112&id=29819

Applicable cameras include:
A40, A60, A70, A75, A80, A85, A95, A300, A310, S1 IS, S60, S200, S230, S330, S400, S410, S500, SD100, SD110, IXUS V2/300/400/430/500, IXY Digital 200a/300a/400/450/500

Posted on Feb 22, 2008

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