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Completed a microsoft update and upon reboot the screen goes blank after the MicrosoftXP logo screen . I can hear the normal music etc. Screen is on not completely black. I see nothing in the F2 setup menu to help.

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  • elkinsx4 Feb 07, 2010

    For my Toshiba Satellite L35-S2171 the F10 key does nothing. Trying safe mode after F8 it seems to lock up with the last file listed as it scrolls thru files is the system32\drivers\mup.sys?

    I don't see system restore while in the F2 setup screen. Heck I can't evben get the restore disk to fire up. I put tit in and hld C key per instructions, the cd drive seems to fire up then does nothing. It just goes on with same problem, blank screen after MicrosoftXP logo screen.

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Try to load the sys in the recovery manager trough the F10 key and do a system restore to a date previous the update.
If that doesnt work than u have to load trough the safe mode trough F8 and do the sys restore.
If that doesnt work u will have to do a recovery on the sys.
Turn off the Windows update its no god use to ur sys

Posted on Feb 06, 2010

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