Question about GE Security Simon 3 Wireless Home Security System

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Smoke Dector need to be reset on alarm.com

I have the GE Simon 3 version 4.1 wiht GSM & Alarm.com for Live watch. When I go to alarm .com it shows that my smoke detector has an active issue in that it has not been reset. I have armed and disarmed twice (Directions for hard wire) and have deleted it and added back in. but it still shows as active issue on web site. If i press the status button on panel it does not give me a message about it.! How do I clear from alarm.com?

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Try forcing a signal for the detector and the resetting it. that way alarm.com will se the alarm and restoral. if that does not work call alarm.com and have them help you. make them earn there money,

mj

Posted on Sep 02, 2009

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