Question about OfficeMax 0M96431 Shredder
I would like to get some parts for the shredder I have
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Posted on Jan 02, 2017
SOURCE: shredder parts
alot of the smaller paper shredders are desinged to be thrown away. you get what you buy, if you spend $50, instead of $500 you will be replacing it consantly
Posted on May 22, 2008
SOURCE: Office max shredder om96431
For me, the problem was the sensor connections. I took the unit apart (7 phillips screws, I'm not sure why I didn't have to remove the 8th.) Then I took the paper sensor unit off (2 more phillips screws.) Then I removed the little black box that both sensor wires are connected to (1 more phillips screw.) Then I pried that box open with a flat head screwdrive. Some parts fell out. I put it all back together and it worked.
If you don't want to mess with it, just remove the two wires and tie them together. The unit will always be on when turned on to Auto, but that's better than not working.
Posted on Aug 27, 2008
This is how a got my hard to fine gear!
Contact Michael Business Machines for your local dealer 1-800-223-2508
Good luck, Tom
Posted on Mar 27, 2009
I had the same problem. I found that the sensor on the shredder is light sensitive. The viewing window in the bin was letting too much light in and was triggering the bin full light to turn on. I covered the window with a piece of paper and then restarted the shredder.It worked fine after that.
Posted on Oct 02, 2010
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Mar 20, 2017 | The Office Equipment & Supplies
The majority of Fellowes personal shredders (small shredders that can fit under a desk) are repairable and will have parts available. If you would like to check your model shredder to determine if parts are available, please click the "Ask a Question" tab above, and advise the model of shredder, the shredder's serial number and a description of the part needed. The serial number will be located on the bottom side of the shredder head below the bar code.
*** Please note: If your shredder is still within the warranty period, we ask that you do not open your shredder until speaking with a Fellowes Representative, as opening the unit may void your warranty.***
Fellowes office/commercial shredders (large shredders that cannot fit under a desk) are repairable and parts will most likely be available. Please do not try to repair the shredder yourself or you will void your warranty. Models included in the office shredder line are 125i Series, 225i series, 325i series, 380 series, 420 Series, and 480 series.
If you would prefer to have a local servicing dealer provide repair service to your office shredder, and would like to find a dealer in your area, please see the below link to search for a dealer by zip code.
To order replacement parts, or if your model shredder is not listed, please click the "Ask a Question" tab above to ask us about your shredder. *** Please be sure to include your serial number from your shredder for the fastest service ***
Our office hours are 7:00 AM to 7:00 PM, Monday through Friday Central Standard time.
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