Question about HP OfficeJet V40 All-In-One InkJet Printer
Our HP officejet v40 will not print. It keeps saying to "press enter to align cartridges" when we do that it comes up as "alignment failed." We have restarted it and taken out and re inserted the ink cartridges. It will print off a test sheet but it only prints in black there is no color on the sheet. That is when it says "alignment failed." It does not say ink cartridge is low.
I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink cartridge?
Please consider the following:
If you are using a refilled or third party cartridge that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks causing problems with print quality or damaging the physical printhead.
If you are using factory new cartridges, then please call the manufacturers Technical Support for assistance with the warranty on the cartridges
Posted on Feb 06, 2010
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Posted on Jan 02, 2017
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