Question about Hamilton Beach BrewStation 47214 Coffee Maker

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Brew Station Model 47214

We live on Vancouver Island, B. C. Canada. We bought our daughter the brew station for her birthday May 2007, she just told us at Christmas that the station was broken and the water flows straight through, missing part?
Bought at Walmart in Duncan, just told us we have to go to manufacturer. Where can we get this fixed? We took it to Victoria, one only small appliance fix it shop, does not repair these. Still under manufacturer warranty, what to do??
Thanks,
Rose MacKenzie
mackdr@telus.net

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Since it's still under warranty, I would contact Hamilton Beach Customer Service in Canada and see what they would do for you.
They may even be able to talk you through figuring out what's wrong with it and sending you a part to fix it yourself. Technically, it should be replaced but sending it back at your own expense might end up costing you almost as much as the coffemaker cost to begin with.

Hamilton Beach Canada 1-800-267-2826

Posted on Feb 21, 2008

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