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Paper Jam?! I work for an e-waste/recycling business in Ohio and we got a TON (literally) of Dell Laser MFP 1815dn and 1600n all-in-one systems in. I'm checking them to see if any are still useable or possible resale. Here's the issue: I load in the paper and toner I go to scan/copy something. The paper is pulled through, scanned and then spooled. The systems starts to whirl as if beginning to copy, but then I get the same error on over half of the machines that power up "paper jam 0 open front door". If I open the front door I see nothing; even removing the toner reveals nothing. There is no paper jam (I fell like I'm in office space)! Are there sevsors or something that just need cleaned that would fix this issue?

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I have the same issue with ~ 10 of these machines. I just raked Dell over about them and they are sending 10 sets of new feed rollers and 20 paper trays... I expect this 'shotgun' approach is going to resolve the issues for 6 months or better.

Posted on Aug 11, 2008

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Hi,
did you ever wonder why they were in the waste in the first place. ?
If you,ve got lots of them, you could experiment by swapping parts over, from the others which may have different faults.
hope this helps Mike @ Compurepair.

Posted on Feb 21, 2008

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The dell (1600n and 1815n /1815dn) printer drivers has a toner saver mode, which can contribute to light print.

To turn Toner Save Mode off, (Windows XP) perform the following steps:
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Replacing the fuser and or the low voltage power supply in this model of printer is not an easy task. If using a Dell branded toner cartridge and checking the toner saver mode does not fix the issue. Then you would be looking at more expense then the machine would possibly be worth.

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