After not using my blender for quite awhile, I pulled it out the other day and found that it wasn't working properly. When correctly assembled, the blade is not turning. When I disassemble and check the power without the blade/pitcher on it, the motor works just fine and the piece at the bottom spins. However, when I reassemble the unit, I can hear the motor running and see the blade slightly START to turn, but that's all. When I checked the piece on the bottom side of the blade attachment, it seemed a little hard to turn, so I used some vegetable oil to lubricate it. That did make the blade turn easier, but it didn't cause it to turn when the unit is assembled. Any suggestions? I feel like I'm soooooo close...
I am looking at the same problem, the aluminum bottom part (on blade assembly) that contacts the black rubber on the motor part is no longer "attached" to shaft that drives the blade on top side. So like said the top and bottom "turn freely" but independent of each other.... not good, they should be one piece. Ebay does not have a replacement for this original part in my case and would have to buy a complete jar assembly. I will attempt to fix the original one by cutting a slot through aluminum and center shaft and dropping in a pin to make them turn together, with a spot of weld to hold pin to shaft... not sure how long this will last.... unless somene has a better idea to fix it?
The top rubber piece could be worn enough that it is not engaging the pitcher. look at it carefully and see if the "teeth" of the rubber disc on top of the base has not cracked and worn away. a picture of the new one can be seen on the parts websites to compare I spent $10.00 for my replacement but i found them at other sites for $6.00. you will need a very skinny 7mm open ended wrench to get the old one off and it is left handed threads that means clockwise will loosen not tighten the part.i ground down my wrench but an ignition wrench from an auto store will usually be thin enough to reach the flats on the shaft under the rubber disc
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At 10 years you are heading to replace it. With the blender bowl removed, try turning the connector the goes to the blades. Then do the same with the connector on the base. Whichever one doesn't turn easily is the one that is failing. Usually there is corrosion in the spindle of the jug and this causes tightness which in turn causes the connectors to shred. The tightness cause friction, which makes the plastic parts get hot. The blade should spin easily, the connector on the motor, not quite so easy. On some blenders you can switch the base on with out the jug being on it. Run it for 30 seconds and then switch off. If it stop dead, then problem is with the base and the spindle that goes to the motor. In a catering environment, I had a Hamilton Beach, shatter the base connector after 2 years. With blenders, you get what you pay for, Cuisinart aren't bad, but there are better makes if you use them a lot.
Check the blade with it off the base and make sure that it spins freely. Check the spindle on the base and see if it feels hard to turn. If the spindle turns too easy , then the connection inside the base is broken and needs replacing.
I think the ice was too hard for a hand blender. I think the impact has caused the blade to separate from the shaft or caused the shaft to separate internally. If your blender is still under warranty you might be able to get it fixed. Note: none of the "Smoothy" recipes in the manual call for ice. One uses ice-cream. One uses "partially thawed frozen strawberries" and one uses sherbet.
what you need to do is hold the blades with a towel to protect your hand, then, use a visegrips needle nose to grab the coupling (pushing the guard down) and twist it loose. It may be very tight, when I loosened mine, the plastic portion of the coupling pulled off leaving the metal "nut" tight to the shaft. Either way, remove the coupling/nut in the standard "lefty loosey" direction. Many thanks to the people at pleasanthillgrain.com for walking me through the process. Blessings to you.
Mine does this as well... 5 seconds of operation and then OFF.
My guess is this is a fail safe where the blender is turning itself off to avoid overheating and what could potentially cause this overheating is the blender is struggling to turn the blades. What could cause this struggling of turning the blades I am guessing is a lack of oil in the blades rotating parts.
If you hold the circular blade part and turn it, you'll probably find that its hard to turn? Mine is... and I oiled it up a bit and found I got a bit more usage out of it... although only temporarily.
Ideally I need to pull it apart and oil it properly.