Question about Jenn-Air JCB2285HES Side by Side Refrigerator

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I have a Jenn Air JCB2285HES. The freezer and fridge were not cooling. The digital display read "-" and could not be adjusted using the up/down arrow buttons. I unplugged and plugged the fridge back in and now it is working fine, but would like to know: - what caused this? - what can I do to stop this happening in the future? Many thanks.

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Hi


Thanks for using FixYa. From what you have described it seems that the issue might have happened due to power surge. You can also try to leave it unplugged for 8-12 hrs. so that it melts any ice that’s there, you can also try to clean the condenser coils just to avoid that this issue doesn’t return. Please do accept the solution if the issue is resolved or else revert for further assistance.



Thanks
Rylee

Posted on Feb 06, 2010

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Posted on Jan 02, 2017

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