Question about HP Compaq d530 SFF PC Desktop

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Windows won't start when matching ram pairs correctly inserted

Hello, I have tried to install new 2 new 512Mb ram modules in the matching black slots as should be but Windows won't boot after that, presenting a black screen with various options to reboot in safe mode or command prompt etc.

However if I put the ram in unmatched blue and black slots Windows does boot successfully. I could leave it like this but then I won't be able to add 2 further ram modules.

The seller of the ram, Funky Giraffe, has suggested that I upgrade the Bios which I have done from 786B2 v1.11 to v2.22. This has not solved the problem. Are there any later versions I should upgrade to or any other solutions you may have?

Thankyou for your time.

Regards
Grant.

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  • grant983 Feb 06, 2010

    Thanks Amit. I'm sorry I meant that I did upgrade BIOS to V2.44 but that has not fixed the problem. Thanks for your time.

  • grant983 Feb 06, 2010

    The ram sticks are the correct ones for the system as they work fine individually. It is only when inserted as matched pairs does windows fail to start.

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The latest version is 2.44, try it out or change the RAM as they might not be the correct RAM for the sys. Here is the link
http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=316722&prodTypeId=12454&prodSeriesId=316720&swLang=13&taskId=135&swEnvOID=1098#120

Posted on Feb 06, 2010

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