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The Ice maker does not make cubes.

I have a samsung refrigerator rs2555sw. The ice maker does not produce cubes now. All cubes are frozen together with a flat and thick top layer. It is so hard to break it. Every time I press the reset button, I put my finger in the ice tray and feels the water is not full to the top of the ice tray. Then the ice cubes are made. After that, the water is always full to the top of the ice tray. Then a flat and thick ice chunck is made.

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  • meiyuhchen Feb 07, 2010

    Your explaination makes sense. Is the water valve behind the refrigerator? Can I adjust it or chnage the water valve by myself? how? Do you have pictures to show me? Is there a Guru in Charlotte, NC who knows this you can recommend to hire to fix?

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The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

If it overfills and drips, look for an adjustment behind the plastic endcover with a +/- on it. - is less water.

If it continuously drips, replace the water inlet valve on the back where the house water supply comes in.

Posted on Feb 06, 2010

  • Charles T Nevin
    Charles T Nevin Feb 08, 2010

    It's not hard to do yourself. Look for the water line that comes through your floor or wall and follow it to the fridge. It connects to the water inlet valve. There are two more lines connected to it. Disconnect the lines and take out the mounting screws and unplug the wires and then install the new one.
    I don't know any repairmen in your area but you can find appliance repair shops in the phone book.

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Does the icemaker bucket has ice cubes. If yes then your problem is in the dispensor. If no ice cubes on the icemaker bucket then your problem is with the ice maker unit.

Let say Ice cubes on the ice maker bucket and dispensor makes noise when pressing for ice cubes. Then either your ice dispensor flapper is frozen or may be ice cubes in bucket may have defrost and frozen again sticking together.

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Samsung fridge RS2555SW is not working. all temp lights are blinking. can you help


May be it needs reset. Unplug the unit for 12 hours and then reconnect to see if that makes any difference.

Before going to buy any parts directly.
Go through this troubleshooting help links.

-------------------------

This is list of refrigerator problems, which is normally faced in refrigerator.
You can go through the details, by clicking the link below:---

--------------
Refrigerator is not cooling properly?
http://technoanswers.blogspot.com/2011/06/refrigerator-is-not-cooling-properly.html
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Both refrigerator and freezer not cooling properly in refrigerator?
http://technoanswers.blogspot.com/2011/06/both-refrigerator-and-freezer-not.html
----------
The ice maker not working: ---
http://technoanswers.blogspot.com/2011/06/ice-maker-stopped-working.html

------------
Compressor not running on refrigerator?
http://technoanswers.blogspot.com/2011/10/compressor-not-running-on-refrigerator.html
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Water dispenser not working on refrigerator?
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http://alltypesofpartsreplacing.blogspot.com/2011/10/ice-maker-stopped-making-ice.html

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These will help.

Thanks,.

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I set the ice maker feature to make cubes with my samsung refrigerator rs2555sw. But the ice maker makes a ice chunk. All the cubes are frozen together with a flat and thick layer of ice on top..


Hi and welcome to Fixya.

Remove the front cover after the ice tray has dumped cubes and remove all of the water from your ice maker tray.

Then depress the test button on the bottom of the icemaker (in front on bottom) located about 1 inch from the lower rh corner.

The icemaker fill cycle should add just enough water to cover barely cover the tray. (see page 32 of the 25 Sept 2005 user's manual)

If it is overfilling the icemaker fill time / water level needs to be reduced on the ice maker module. A normal fill cycle is about 7.5 seconds.

Another thing that will cause larger cubes is high water supply (utility co) pressure.

A temporary fix would be to slowly close the refridgerator water supply line's shut off vavle so that the water flow restricts.

The real solution is to investigate ice maker fill time, and the function of the icemaker water supply solenoid vavle for possible Delayed closing of the internal diaphram.

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The ice maker has a problem The ice maker is a separate appliance within the freezer section. Please see the How things Work section of our website to learn about the normal functioning of ice makers. Some common problems with ice makers are:

The ice maker has completely stopped producing ice 
The ice maker is producing ice poorly
The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.

There's an ice- or water-dispensing problem The ice and water-dispensing system of your refrigerator is quite complex. Many components work together to provide the ice and water. Aside from a simple problem of a leaky water tube or a jammed ice chute, most other components are not user serviceable. We suggest that you contact a qualified appliance repair technician for such repairs.

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Found in the FAQ section on Samsung.com:
Samsung refrigerator freezers produce about 120 cubes per day, which is in line with most manufacturer specifications.
Empty the ice tray and let the unit run for 24 hours.
If fewer than 50 cubes are produced during the 24-hour test, then your refrigerator requires service. Please contact Samsung Service at 1-800-SAMSUNG to schedule a service appointment.
If your freezer is producing 50 to 90 cubes per day, try the following:
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If you want your freezer to produce more than 120 ice cubes in a day, try the following:
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NOTE: If you have just installed your refrigerator, it will take 6 to 12 hours for the refrigerator to produce ice.
You should throw away the first three batches of ice cubes that the ice maker produces (approximately 30 cubes) to ensure the ice maker is making ice from clean water.

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1 Answer

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Do you mean the ice cubes are too large to be individual cubes and come out as a lump? The water is filled by a timed fill so if the fill solenoid stays open a little and drips water into the cube tray it will have more water than normal. I guess I'm not sure if you mean the ice cubes are stuck together in the tray or are they sticking together in the holding bin area?

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