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A soleplate wheel (Dyson Soleplate Wheel #DY-914892-01) fell off, and I don't know where to reattach it or if I need a new part (axle?).

Hi Dale,

This will indeed need an axel and these are typical made available together with a wheel from Dyson directly.

If your machine is under guarantee Dyson will likely replace the entire soleplate for you (if that is where it has fallen from).

Please contact the Dyson helpline on 1-866-693-9766 (US), 1-877-397-6622 (CA), 0800 298 0298 (UK). Our experts will be happy to talk you through some further diagnostic checks when you have your machine easily to hand.

I hope this is useful.

Kind regards,


Oct 30, 2015 | Dyson DC44 Animal Cordless Vacuum

1 Answer

My wheel fell off where cani get it fixed

Those wheels have a fixed axil that goes bad. A new wheel will fix that.

Sep 05, 2014 | Vacuums

1 Answer

The wheel on my Dirt ***** vacuum fell off. I tried putting the wheel back on but now the wheel is loose.

Hi! We recommend you take your vacuum in to a Dirt Devil authorized service center for repair. We have included a link you may follow to locate the nearest service center to your zip code. Hope this helps!

Service Center Locator

Aug 24, 2014 | Dirt Devil Featherlite Bagless Upright...

1 Answer

G series kirby ultimate the wheel fell off and its on the side with the height adjustment....all fell on to floor when it came does that wheel stay on is there a part missing or do you just...

I cleaned the end of rod and the hole in the wheel, and then forced the wheel back on the rod. A little bit of glue at the end of rod will help to keep wheel stay.

Apr 21, 2011 | Kirby G5 Bagged Upright Vacuum

1 Answer

Wheel and lever fell off Kirby ultimate G

the spline shaft is probably worn. you will have to replace the assy.

Sep 20, 2009 | Kirby Ultimate G Bagged Upright Vacuum

1 Answer

The rear wheel on my dyson dc01 has come off. i have been sent the real wheel fastner retaining pack but do not know what to do with the bits. There are two metal rings and two semi circular black rings....

There is a small groove in the end of the stud on the vacuum that the wheel fell off of.
Slide the wheel back on the stud, put the washer on then put the ends of the half clip in the grove on the stud pushing on the back of the clip with a small screwdriver on the clip to lock it back in the groove. The old parts may be still in the wheel if it rattles. There should be a plastic cap on the wheel like a little hubcap, pry it off with a screwdriver carefully so you can put it back on after the clip.
Please rate this solution if it helps you.. Thank You....

Nov 02, 2008 | Vacuums

1 Answer

Right wheel fell off.

I need more specific information. What brand and model of vacuum? Does it have a metal or plastic axle?

Mar 21, 2008 | Vacuums

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