Question about HP PhotoSmart 7960 InkJet Printer

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Problem started when I installed a new black cartridge, which apparently didn't fit properly (it was loose and didn't click into place). Printer kept trying to calibrate for new cartridge, but wouldn't feed paper. I removed paper tray and reset several times. Then tried unplugging, disconnecting, etc. to reset because red light had come on in blink mode and I couldn't clear instructions when pressing the clear button. The only button that will work is on and off.. At this point, tried to remove loose black cartridge, which I did, but it was difficult, as the black box beneath the cartridge panel (when in rest mode at the far right), is raised up. Even with black cartridge clip pressed down over empty space, I can't clear... Cannot insert a new cartridge. How do I clear this and reset a new cartridge?

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  • ldtriplette Feb 06, 2010

    I did all that and it was NOT a good cartridge. Problem remains that the cartridge panel (or whatever you call it) is stuck at far right with the black box below it in raised position, making it impossible to add or remove any cartridges at this point.

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Hi, Pls plug it to power and open the cover to replace cartridge. After that remove power cord & remove cartridge. Clean slot & printer head.
(it may also happen that u do not have a good original)

Posted on Feb 06, 2010

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My Canon IP 90V printer says that I need to install a black cartridge. I have installed a new cartridge and the same error message is displayed


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  1. Press the tabs on the cartridge lids, then lift the lids.

  1. Remove the old ink cartridges.

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  2. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge.


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How to install or remove ink cartridges To print normally, install or remove ink cartridges in an orderly procedure.

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1. After confirming that the printer is powered on, open the front cover. The ink cartridge holder moves to the replacement position.

2. Take out an new cartridge from its casing and gently remove the orange protective tape in the direction of an arrow.
ip1600takeofforangetape.jpg
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cartthingsnottotouch.jpg
3. Insert the color cartridge into the right slot and then the black cartridge into the left slot.
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ip1600puttinginink.gif
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confirminkinok.gif
(A) The ink cartridge is not installed properly.
(B) The ink cartridge is installed properly.


5. Close the front cover. Wait until the preparatory operation is complete; it takes about one to two minutes.

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ip1600takeinkout.gif





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    05sj00081_01.jpg

  2. Take out a new cartridge from its casing and gently remove the orange protective tape in the direction of the arrow.

    05sj00081_02.jpg


    Note: - Do not attempt to reattach the protective tape once you have removed it.
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    05sj00081_03.jpg

  3. Insert the ink cartridge into the ink cartridge holder.- Black: the left slot- Color: the right slot*

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    05sj00081_04_en.gif

  5. Confirm that the ink cartridges are installed properly.



    05sj00081_04.jpg
    <1> The ink cartridge is not installed properly.

    <2> The ink cartridge is installed properly.

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