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You're right, this is a known issue for years with Bose Lifestyle. You may try these steps to resolve the issue:
Note: You will need a flashlight and a small screwdriver.
1. First, disconnect the base unit from the system.
2. Turn the base unit upside down and find the access hole embossed with "Manual magazine release" on the CD player side.
3. Then, using the flashlight, look inside the base unit at those access holes and find the fine spring and locate where it fastens to the sheet metal of the CD player.
4. The moment you find the spring you should see that it connects to the CD player chassis at the forward end and a piece of sheet metal that is on top (actually underneath when the base unit is right-wide up) of the CD player chassis at the rear end. This is the manual release mechanism.
5. Finally using the small screwdriver, push the release mechanism rearward to release the CD magazine from the player. The magazine should pop out.
If the magazine is not released, then the CD that is still in the player has not been slid back fully into the magazine. In this case you'll need to plug the base unit back into power and hope that the CD is retracted, allowing you to push the release mechanism rearward. If not then you'll have to open the base unit to access the CD player.
Sounds like the disc is stuck. Look for a pinhole around the CD-Tray area, and straighten out a paperclip, and shove it straight back into the hole. This should release the tray lock and eject the disc enough that you can remove it. Once you have the disc out, try the eject button and see if it returns to normal operation (you may need to unplug and plug back in the unit)
Thanks for using FixYa. First of all please check that the
speaker cables are not damaged and the connections are secure. Reduce the
output level from any external components connected to the music center. Make
sure the audio input cable is firmly seated in the music center SPEAKER ZONE 1
jack and the multi-pin connector on the other end is firmly seated in the Accustoms
module AUDIO INPUT jack. Check the cables connecting the Jewel Cube TM speakers
to the Accustoms module. To restore communication between the music center and
the speakers turn the music center off for ten seconds, then on again. Check
the connections for any external components. Make sure to select the correct
source for the desired input. Be sure the CD is placed correctly, label-side
up, in the magazine, and the magazine is inserted properly in the music center.
Increase the volume. Check to see if MUTE is lit on the display. If it is,
press the MUTE button on the remote control to un-mute the sound. Disconnect
any headphones. Connect the FM and AM antennae. Check to see if the play symbol
in the display is lit. After pressing the CD key, wait a few seconds before
pressing PLAY. Make sure the magazine is properly inserted. Check to see if
there is a disc in the magazine, label-side up. Display shows a flashing box
for a disc that is label-side down or cannot be read. There may be dirt or dust
on the CD. If so, clean the CD. Eject the magazine and try loading the CD
again. A display message “E01” indicates a mechanical error. Unplug the music
center. Reconnect power and try again. If “E01” reappears, call customer
service. If the CD stuck again as you stated in your earlier
comments, then you need to use a small and long screwdriver to reach the notch. Now turn the media center upside
down so that the "Manual Magazine Release" is in your upper right
hand. Locate the two small rectangular "Open Slots" on the side. You
need to use the top slot. Use the screwdriver and push the little "U"
or "Y" Shaped metal upward which is just below the manual release. The
magazine will come out.
Please do accept the solution if
the issue is resolved or else revert for further assistance.
Honestly, I can not understand your problem. Nonetheless, I will assume that your concern is that the CD ROM ejects when you click on the drive. If you are using Microsoft Vista, then this is a common issue.
are you determined to try to fix the CD unit ?
it could be taken apart and the problem found with dificulty unless it is obvious from the outset and thus resolved, ( i suggest you get a new cd 20 or a second hand replacement or remanufactured unit, all available from bose or try ebay etc. they are old now and not very expensive.
PS the reason the unit is sticking is beacuse it is most likely the cassette is damaged ( you can buy a replacement cassette, part number is on the side (llook up on intenet) and identical generic and after-market ones are avaialbe as the cassette is a standard part.)
second most likely cause is something caught in the cassets insertion mechanism which will involve opening cd 20 - not recommended to open this unless you are determined to do so and spend lots of time messing with springs andmotors and belts etc.
my advice..... get a replacement cassette first (borrow a mates one first to check) then replace cd 20 its not going to cost too much.
hi, you can release the magazine by inserting a small flat head screwdriver in the slot and pushing the lever towards the back of the unit, this will release the cd but only if ther is not one stuck in the player as it will remain halfway between the mag and the cdplayer. don't force it to comae out. remember to obviously have the dorr to the player open before you try this.