Question about HP Scanjet 5590 Flatbed Scanner
My NEW HP ScanJet 5590 powers on. I have a 5 pg document that I have in the automatic feeder. It powers up, starts to go, sucks in the first page half way, then stops. The display does not say anything. The message says SCANNING on my PC but it never scans. You have to lift the lid and take the paper out. This continues. It will never scan the document correctly. I had this problem with my last one and they said it just needed replaced. I have not had this one two months and scanned 10 pages of things. Any suggestions? I have restarted my machine, reinstalled software, unplugged and powered down the scanner, tried another document and nothing works. There are no staples or creases in the document either.
Have you tried scanning in the flat bed mode? Does it scan okay? If the image is good, then there is no problem with scan module. Check your page settings. If the page size selected for scanning is smaller than actual size, there can be some peoblems. Try and scan with max size. Check if the sensors are dust/paper free. A small piece of paper (The small round discarded piece from Computer stationery) in the paper sensor can create trouble.
Posted on Apr 06, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Mar 09, 2013 | HP Scanjet 5500c Flatbed Scanner
Jan 13, 2012 | HP Scanjet 5590 Flatbed Scanner
Aug 18, 2010 | HP Scanjet 5590 Flatbed Scanner
Jun 18, 2010 | HP 5590 ScanJet Flatbed Scanner
Nov 19, 2009 | HP Scanjet 5590 Flatbed Scanner
Oct 09, 2009 | HP Scanjet 5590 Flatbed Scanner
Oct 09, 2009 | HP 5590 ScanJet Flatbed Scanner
Jun 02, 2008 | HP Scanjet 5590 Flatbed Scanner
Jul 03, 2014 | HP Scanjet 5590 Flatbed Scanner
3,425 people viewed this question
Usually answered in minutes!