Question about Brother HL-2040 Laser Printer

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The printer prints verical dots abot 3 inches

The printer prints verical dots about 3 inches apart on pages?

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Try printer head cleaning...

Posted on Feb 06, 2010

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Posted on Jan 02, 2017

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Dear user,
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Again, this was actually HP Laserjet 3800. Problem solved by chatting with HP, and them having me go into a diagnosis mode that disabled cartridge check. Then, I removed the cyan cartridge, the dots went away. They then had me put the black into the cyan slot, and not dots appeared. I had backup toner on hand, swapped in a new cyan and magenta, and all was good. HP agreed to replace the cartridges.

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check the paper settings change it to from landscape to portrait or vice versa

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Vertical dots on print output


1 1/2 inches apart would correspond to the diameter of the primary charge roller. You have one chrarge roller inside each toner cartridge so you need to determine which color the dots are and then replace that cartridge.

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Could be that there are a mark on the drum itself or some dirt, remove the drum unit and inspect the surface , by rotating the drum , becareful not to touch the drum as it will leave marks on the surface

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do this procedure
1.print test page then stop the printer on the middle print proses by turn the printer of or open the rear cover
2.remove the paper jam carefully
3.look to the paper if the problem found change the drum unit els the fusser unit cause the problem

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Call HP tech support - they walked me through an easy work-around that solved this problem for me.

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