Question about RIM BlackBerry Pearl 8100

2 Answers

BB Pearl 8100 - can't hear incoming calls


I can't hear incoming calls on my BB Pearl. If I put it on speakerphone or use the headphone, I can hear, but this is not always a feasible option.

I've checked all the profiles, set to loud etc.. - I've tried every single option and still not working.

Can someone please help to fix this..



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  • 4 more comments 
  • Anonymous Mar 05, 2008

    Ear piece just stopped working.

    Of course just after the one-year warranty ran out!

  • carmbu Jun 30, 2008

    I have a Blackberry 8100 from AT&T and the earpiece speaker no longer seems to be working. I can only hear phone calls if the phone is on Speakerphone, or if I use either the wired or Bluetooth headset. I went to and it looks like they sell a replacement earpiece speaker for the 8100, as well as offer repair services. I'm going to check it out.

  • vdennis16 Dec 02, 2008

    I'm not able to hear when I make or receive calls on the blackberry pearl. It works fine if I use the speaker or bluetooth earpeice.

  • Pinkphone09 Dec 21, 2008

    I have the same problem. I can't hear the other person when I'm trying to call but apparently the other person at the other end of the call can. I've tried everything. I even restarted my phone completely but it did not help at all. The phone still has no sound.

  • Anonymous Feb 18, 2009

    I dropped my phone the other day & it now have the same problem. I've tried taking the battery out & resetting, but it doesn't help. Ideas?

  • Anonymous Apr 06, 2009

    Cant hear incoming calls or the ring tones its AT & T mobile set.



2 Answers

It's a known problem with the Pearl according to tmobile support.... 

Posted on Feb 25, 2008


Probably need a new ear piece speaker they are 26.95 at celldr

Posted on Feb 22, 2008


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Related Questions:

1 Answer

Can only hear on speakerphone

This speakerphone is a separate speaker from the handset speaker, so if you can't hear through the handset and you have ensured that the volume in your profile is set up to max, then I would have to say there is something wrong with the handset speaker.

Hope this helps,

Sep 03, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Phone speaker not working

Then visit the nearest service station with the your HH.

Aug 10, 2009 | RIM BlackBerry Pearl 8100

1 Answer

Callers can only hear me on speakerphone

first try to formate the set ...and problem is still there then its hardware problem hv to change your phone's Mic

Jul 17, 2009 | RIM BlackBerry Pearl 8100

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Can only hear thru speaker

The problem is of your BB device take it to your nearest BB service centre or the outlet from where you bought the device.

Jul 14, 2009 | RIM BlackBerry Pearl 8100

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RIM Blackberry Pearl Can't hear incoming/outgoing calls

After receiving a message with sound, push the button on the side that activates voice dialing. It sometimes takes activating it twice, but it will turn the sound back on.

Mar 05, 2009 | RIM BlackBerry Pearl 8100

2 Answers

Speakerphone when answering blackberry pearl 8100

I had the same problem. I called T-mobil, my carrier, and they had me take the battery out while the phone was 'on' and put it back in. After the security scan was done, the tech called me back on my cell - problem fixed. (I'm not sure if he did something on his end too, but at least try it your self first!)

Oct 16, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry phone sound: making and receiving calls

I am also facing the same issue. Is anyone can help on this?

Sep 07, 2008 | RIM BlackBerry Pearl 8100

1 Answer

No audio

then surely the prob is wid the phone contact ur product seller

Jun 17, 2008 | RIM BlackBerry Pearl 8100

1 Answer

Blackberry pearl 8100

if this issue persists on speakerphone or not, it depends on if this is a software problem. if they still cant hear you when you put them on speaker then they still wont be able to hear you. if that is the case, contact your provider for a link to dowload the most up to date software.....

if it only works when you put them on speaker phone, contact your wireless provider or RIM (1-877-255-2377) to replace or repair the phone

May 13, 2008 | RIM BlackBerry Pearl 8100

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