Question about SanDisk Sansa m240 MP3 Player

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When I delete files from my Sansa with media player some files remain on the player, but I cannot see these files on media player or in Explorer, how can I delete these?

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  • Kenneth Ibeh May 11, 2010

    I think what you see as files are actually viruses and they don't leave by mere deleting, so you might need to scan for virus after which you can now delete anything you find in it. Make sure to use a good anti-virus to scan. Hope that puts a smile on your face.

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I had the same problem, i tried the above method and there was nothing. So I tried reformatting it and that worked, just make sure you save anything on it you want to keep. No need to save the configuration files they will be put back on automatically when you plug it back in.
This worked for me!!

Posted on Feb 11, 2010

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I think what you see as files are actually viruses and cannot be easily deleted and even if you delete, when you insert the player again, you'll still see them. So you need to scan for viruses with a good anti virus. After that you can now delete anything you want. Make sure the system itself is properly scanned for virus.

Posted on Feb 06, 2010

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Related Questions:

1 Answer

How do I remove a song or songs from my Sansa SanDisk mp3 player model m240?


There are 2 ways to delete music files. You can delete them from the player directly or
using the computer.
To delete music files directly from the Sansa player, follow these steps:
1. In playback mode, press Submenu button.
2. Select the Delete Song item.

To delete music files using the computer, follow these steps:
1. Connect your Sansa to the computer.
2. Select Open device to view files using Windows Explorer on initial connection.
3. Locate the folder where your music files are stored.
4. Highlight and delete the music files or folder.

I hope this helps.
Thanks.
gylacz

Sep 01, 2011 | SanDisk Audio Players & Recorders

1 Answer

I am trying to use windows explorer to manage my files and I can not see the files to remove them. I do not have the sansa interface anymore, but I recall being able to use explorer for adding and deleting...


With it plugged in, go to My Computer>Your player device. Find the Music folder, you can add or delete music inside the folder with the player plugged in.

Jul 12, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My mp3 says that i don't have anymore space, but it only shows 10


I'm not sure what you are asking, but maybe my experience can help you. I was using Windows 2000 (it has no DRM) and the Sansa C240 was displayed in Windows Explorer like a removable drive. I could copy and delete files in Windows Explorer. I switched to Windows XP and when I connected the C240, no files were displayed for it in Windows Explorer. I realized that XP had DRM and all the media files had to be transfered with Windows Media Player. When I opened WMP, it recognized the C240, but it didn't list any of the mp3 files I had already loaded on the C240. WMP asked if I wanted to delete all the media currently on the C240, but I clicked No. After that, WMP worked like the old files didn't exist. It would only delete files that had been copied to the C240 when it was synced.
I would recommend that you use Windows Media Player (or WinAmp) to delete all old media files on the C240 and use the sync button to copy and delete files from the C240. See Windows Media Player help for details.

Mar 15, 2009 | SanDisk Sansa c240 MP3 Player

1 Answer

SANSA CLIP MP3


Hi,
There are two ways to delete files on your Sansa player.  You can delete them from the player directly or using a PC. 

METHOD 1 - Delete files directly on the device 
1. In playback mode, press the Submenu button. 
2. Select Delete

METHOD 2 - Delete files using a PC 
1. Connect your device to the PC. 
2. Select Open device to view files using Windows Explorer on initial connection. 
3. Locate the folder where your files are stored. 
4. Click to select the files you want deleted and delete the files.
NOTE: If songs still exist after deleting, you may need to switch USB modes from MTP to MSC or vice versa. Seeanswer ID 447 for more details. 

Rock....!!!

Feb 19, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

Audio book not going into audiobook section on sansa clip


Hi,
There are two ways to delete files on your Sansa player.  You can delete them from the player directly or using a PC. 

METHOD 1 - Delete files directly on the device 
For View, Fuze, Clip, e200v2, and c200v2 only
1. In playback mode, press the Submenu button. 
2. Select Delete

METHOD 2 - Delete files using a PC 
For all other Sansa players: 
1. Connect your device to the PC. 
2. Select Open device to view files using Windows Explorer on initial connection. 
3. Locate the folder where your files are stored. 
4. Click to select the files you want deleted and delete the files

Jan 24, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Bad tracks error message


Try deleting them through the windows explorer folders. Using windows xp you'll get a pop up when the device is recognized on your computer. Click the windows explorer option, then find your sansa in "my computer" If deleting them there doesn't work then I don't know, I'm having some issues with this too. Good luck.

Oct 17, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250R


how do i delete music from my mp3 player from my pc music files

Jun 12, 2008 | Audio Players & Recorders

1 Answer

I WANT TO DELETE ALL SONGS OFF MY MP 3 PLAYER SO I CAN ADD ALL NEW ONES


To delete files using your computer,
1. connect your sansa to the computer,
2.select open device to view files using windows explorer on inital contact,
3.select the place you want music deleted from,
4.highlight and delete the music files or folder (if your lucky),from
My Computer/Sansa e270/Internal Memory/ Music folder!

you can also manually delete files from the device if this does'nt work..........

May 11, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Help


Hi tater. Hmmm. The product category you selected is for a Standard E260. But if your player is an E250R (Rhapsody player), here's a set of procedures that might help you. Deleting songs from your E250R can be done in 2 ways: By using Windows Media Player 10 or 11, or by browsing the player through Windows Explorer. Before you delete files, though, it's important to know that your player comes in 2 modes: "Rhapsody" and "PlaysForSure". The reason why is that music files saved in one mode would not be seen in the other mode, and vice versa. Therefore, if you can't find the music files in your player, switch to the other mode. Here's how to do it: Use the "Menu" button to navigate the player as follows: Menu > Settings > Mode > This will give you the option of: "Rhapsody" and "PlaysForSure". Here's how to delete your songs: (1) By Using WIndows Media Player: > Plug your Sansa to your computer and open your Windows Media Player. > If your Windows Media Player is version 10, then click on the "Sync" tab and you should see your player ("E250R") on the right pane along with its folders, named "Data" and "Media" or "Music". Expand the "Media" folder and you'll see the "Music" folder containing your songs. Right-click on a song and select "Remove" to delete them. > If your Windows Media Player is version 11, then either click on the "Sync" or "Library" tab and you'll see your player listed on the left pane. The music files will be displayed on the center window. Right-click on a song and select "Delete" to delete the songs. (2) By browsing the player in Windows Explorer Note: the folders containing the music files on your player are "Hidden" and you would need to set your Windows Explorer to show "Hidden Files and Folders". Open your Explorer, select "Tools" on the top menu, select "Folder Options", select the "View" tab and enable the "Show Hidden Files and Folders" radio button. > Plug your Sansa to your computer and open your Windows Explorer > If your player is in "PlaysForSure" mode, then your player will be recognized as a "Portable Media Device". Double left-click on your Sansa E250R and you'll see 2 sub-folders named "Data" and "Media". Open the "Media" folder and you'll find sub-folders normally named after the Artist. Your songs are located on those Artist folders. Delete them by using the keyboard "Delete" key or right-click the file and select "Delete" > If your player is in "Rhapsody" mode, then your player will be recognized as a "Removable Drive" with a drive letter. Double left-click on your Sansa E250R and you'll see the following sub-folders: "Albums", "Music", "Photo", "Pictures", "Playlist", etc. Your songs can be found in the "Music" sub-folder. Delete them by using the keyboard "Delete" key or right-click the file and select "Delete" I hope this procedure helps. A bit lengthy but, hey, it worked for me (lol).

Apr 27, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Sandisk m230


Hi big dee. Deleting songs from your M230 can be done by either browsing the player through your Windows Explorer and then selectively deleting the music file, or by formatting the player which would delete all of your music files. It's also important to know that your player has 2 modes -- MTP and MSC -- because music files saved in one mode would not be seen in the other mode, and vice versa. To switch the modes on your player, use the menu and navigate as follows: Menu > Settings > USB You would get a choice of "Autodetect" (this is for MTP) and MSC. Here's how to delete the files: Step 1: Plug in your player to your computer. Open explorer and check if your player is detected. Your player's LCD would display "USB Connected" and the mode would be indicated below that. If your player's mode is MTP: A. Look for the Sansa M230 icon on Explorer (it will be recognized as a Portable Audio Device). Double left click on it to browse the player. B. The player will have 2 sub-folders: "Data" and "Media". Double left-click on the "Media" folder and either find your music files or open the "Music" folder to find your music files If your player's mode is MSC: A. Look for the Sansa M230 icon and drive letter on Explorer (it will be recognized as a "Removable Drive". Double left click on it to browse the player. B. The player will have several sub-folders such as "Audible", "Config", "Record". You may already be able to see your music files or the player may have a "Music" sub-folder. Open that to check for your files Step 2 Once you've located your files, you may now be able to delete them. Step 3 Once you've unplugged your player, the M230's LCD will display the message "Rebuilding Library". Let that process complete, then you may turn on your player to confirm that the files have been deleted. To format your player, just right-click on the M230 icon in Explorer, then select "Format". When the Format window appears, make sure to select "FAT" as the File System type, and also make sure that the "Quick Format" checkbox at the bottom of the Window remains un-checked. I hope this info helps. Enjoy your M230. :)

Apr 25, 2007 | SanDisk Sansa m230 MP3 Player

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