Question about Motorola Mobility RAZR V3

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Razr V3 - Outbound Calls fail

Bought a new battery when outbound calls always failed. Have two other Razr V3 in the family and others work fine from same place in the house, so it is not tower problem. New battery did not solve problem. Have switched batteries with other working Razrs but this phone regardless of battery always fails.

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  • Darlene1943 Feb 21, 2008

    Will try it out. Actually have tried different SIM cards in this phone with the same failure rate. Will talk to T-Mobile. Thanks again.

  • Anonymous Apr 03, 2008

    cleaned battery

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  • 47 Answers

Sounds like a signal problem check the bars of signal on your phn might be the antena try placeing your sim into one of the other razers and see if call goes through and let your service provider know they can send all info to phn like a new activation might be a issue where you cant connect to a tower if thats the case youll need to talk to your service providers tech department and have them check for the lrn easy way to see call your phn and see if you get dead air or fast busy signal

Posted on Feb 21, 2008

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It sounds like the outbound Caller ID is not set up properly in form 22. You will need to insert *6 into the dial string. If this isn't set up, many carriers will reject the call as it doesn't see the correct outbound caller ID.

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You don't specifically say, but I'm going to assume that the machine was scanning to this email and then it stopped.

First, does the network operation outside of scanning to email work? If you can still print to the device or access it via the web interface your machine is still on the network. Power off the machine (for your Canon device this is on the back right corner of the machine). Maybe a reboot will fix it. If not remember that powering the machine off does not power down all of the circuit boards. Try the "Japanese reboot" and unplug the machine from the wall.

Do destinations not directed to yahoo.com work? If other destinations still work, then the copier did not change, the destination requirements changed. Maybe your spam filter has decided the copier is not an approved recipient.

If this still does not get you scanner love...

The bad news is that the copier does not care if the email address you are sending to is bad. The copier throws the email to heaven (your outbound SMTP server) and its done. You will get no failure on the machine, you will just not get the mail on the other end. If your machine gives you a failure to send message its because you failed to make your outbound mail server happy.

Whatever mail server you were using almost always uses an outbound user name password combination to permit outbound email to leave the machine. Did the user account associated with the outbound SMTP server change or get disabled?

Is the outbound SMTP passing through the yahoo.com, hotmail.com, gmail.com, etc mail server? If your answer is yes, check with those providers to see what their new outbound SMTP requirements are. There is less than a 0.1% chance the copier changed its settings and caused a failure. Yahoo changed.

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I'm sorry if this sounds harsh, but after 10 years of fighting the man I no longer attempt to set up scan to email sending out through a third party or web based mail server. I tried many times to accommodate customers with free mail based email. Only to reach the day when that free provider would change the outbound SMTP settings and I would get a hundred calls from customers who told me my machine was broke because scan to email no longer worked.

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Hello,

This error is due to having an old SIM card.
Please talk to your carrier to get the latest SIM card.
You most likely have received an old SIM card batch.

Hope it helped.

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master reset the phone or check your call barring feature and deactivate it.

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I had this issue about a month ago. You need a new sim card. Drop by the nearest store and they should get you one for free since yours is bad. Otherwise standard is 15 bucks.

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hi

 

try ressetting it to factory settings...

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if the phone is still under warranty go get a new one otherwise it sounds like a serious hardware problem!!!!

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