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Could not turn off my Computer

System restarting if I shut down my Windows XPHow can I overcome this problem.Thanks

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Please log on to the following link to clear your problem:
http://support.microsoft.com/kb/320299

Posted on Feb 06, 2010

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1 Answer

Startup Repair cannot repair this computer automatically


Try booting into the Safe Mode and check if the issue persists.
Safe mode is a troubleshooting option for Windows that starts your computer in a limited state. Only the basic files and drivers necessary to run Windows are started. The words Safe Mode appear in the corners of your monitor to identify which Windows mode you're using.
1. Restart your computer. Click the Start button, click the arrow next to the Shut Down button, and then click Restart.
2. Do one of the following:
· If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
· If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
3. On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press Enter.
4. Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of your monitor. To exit safe mode, restart your computer and let Windows start normally.
To know more information on how to boot into Safe mode visit the following link:
Start your computer in safe mode

http://windows.microsoft.com/en-us/windows7/Start-your-computer-in-safe-mode


Method 2: Also scan the Computer for error using chkdsk command in the Command Prompt from the System Recovery Options Menu.

To open the System Recovery Options menu on your computer
1.Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer using the computer's power button.
2.Do one of the following:
•If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
•If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to repair, and then press and hold F8.
3.On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press Enter. (If Repair your computer isn't listed as an option, then your computer doesn't include preinstalled recovery options, or your network administrator has turned them off.)
4.Select a keyboard layout, and then click Next.
5.On the System Recovery Options menu, click a tool(Command Prompt) to open it.

6. At the Command Prompt, type: chkdsk /r . Press Enter.


When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

Apr 03, 2014 | Microsoft Computers & Internet

2 Answers

Oxc000012f win7


I would suggest you to follow these methods.

Method 1

Last known good configuration
It's a Windows startup option that uses the most recent system settings that worked correctly. Every time you turn your computer off and Windows shuts down successfully, important system settings are saved in the registry. If a problem occurs, you can restart your computer using those settings. For example, if a new driver for your video card is causing problems, or an incorrect registry setting is preventing Windows from starting correctly, you can restart your computer using Last Known Good Configuration.
1.Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer by clicking the Start button, clicking the arrow next to the Shut Down button, and then clicking Restart.
2.Do one of the following:
·If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you'll need to try again by shutting down and restarting your computer.
·If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.
3.On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration (advanced), and then press Enter.
4.If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press Enter. Windows will then resume starting normally.
Method 2
Chkdsk (Chkdsk.exe) is a command-line tool that checks volumes for problems. The tool then tries to repair any that it finds.
1.Boot from the DVD
2. Select the Language
3. Click on "Repair your Computer" on the Install now screen
4. Click next on the System Recovery Options screen
5. Click on Command prompt.
6. Type the command chkdsk and press enter
Method 3
Offline system restore.
1. Boot from the DVD
2. Select the Language
3. Click on "Repair your Computer" on the Install now screen
4. Click next on the System Recovery Options screen
5. Click on System Restore.
6. Choose the date to which you want to restore
Refer this link for more information.
A Windows Vista-based computer that has a Windows Recovery Environment (Windows RE) partition is not successfully restored by using Windows Complete PC Backup and Restore
http://support.microsoft.com/kb/946010
Good luck,

Sep 14, 2013 | Computers & Internet

1 Answer

I turn my computer on and the screen is black, what can I do?


To start the computer in safe mode 1.
You should print these instructions before continuing. They will not be available after you shut your computer down in step 2.
2.
Click Start and then click Shut Down.
3.
In the drop-down list of the Shut Down Windows dialog box, click Restart, and then click OK.
4.
As your computer restarts but before Windows launches, press F8.
On a computer that is configured for booting to multiple operating systems, you can press F8 when the boot menu appears.
5.
Use the arrow keys to highlight the appropriate safe mode option, and then press ENTER.
6.
If you have a dual-boot or multiple-boot system, choose the installation that you need to access using the arrow keys, and then press ENTER.

Jan 10, 2011 | Sony Vaio P VGN-P530H Netbook

1 Answer

I think I may have a virus but I'm not sure. When I start-up it says "windows has encountered a critical problem" and then it restarts. But then it keeps restarting over and over and over again. And I cant...


Follow the steps below to restore Windows then run your virus scanning software-
1. Shut down the computer.
2. Turn the computer on and immediately press F8 repeatedly until you get the "Advanced Boot Options" menu.
3. use the down arrow to select "Safe Mode" and press enter.
4. Window is should start with a "Help" window.
5. In the help window there is an underlined "What is System Restore?"
Click on that and "Click to open System Restore"
6. click on that and a new window comes up recommending restoring to a previous state.
7. Click ok and the operating system should restore your computer successfully and reboot into normal mode.

Thanks

Aug 07, 2010 | Computers & Internet

1 Answer

I can't shut down my PC,It restarts again!


This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
  1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Start up and Recovery.
  2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.
If your computer constantly restarts while you are using it, or if you are trying to shut down the computer after it has stopped unexpectedly, click to clear the Automatically restart check box. If you clear this check box, you receive an error message when the computer stops responding. This error message may describe the cause of the problem. You can also review the system log in Event Viewer to view the critical stop error that occurs when the computer restarts. For additional information, click the following article number to view the article in the Microsoft Knowledge Base: 308427 (http://support.microsoft.com/kb/308427/ ) HOW TO: View and manage event logs in Event Viewer in Windows XP To configure the way that Windows responds when the computer stops unexpectedly, follow these steps.

Note: You must be logged on as an administrator or a member of the Administrators group to complete this procedure. If your computer is connected to a network, network policy settings may prevent you from completing this procedure.
  1. Log on to the host computer as either an administrator or the owner.
  2. Click Start, and then click Control Panel.
  3. Under Pick a category, click Performance and Maintenance.
  4. Under the or pick a Control Panel icon section, click System.
  5. Click the Advanced tab, and then click Settings under Startup and Recovery.
  6. Click to select any one of the following check boxes under System Failure:
    • Write an event to the system log
    • Send an administrative alert
    • Automatically restart
    At last if nothing works then clear the "Star up"
  7. C:\Documents and Settings\All Users\Start Menu\Programs\Start up
    If you are not satisfied then If you are using XP then repair it.

thanks

Jul 05, 2010 | Computers & Internet

1 Answer

My Eee 701 has started playing up, It is running with windows XP with a 1Gb sd card and it was working fine end of last year but have not used it since then until last weekend. I use this as a mobile pc...


Virus attack is a possible cause.
Always make sure that your antivirus is updated regularly. And your Windows updates are on. This increases security of your system.
Try booting in safe mode and run antivirus.
Steps to boot in Safe Mode:
  • If the computer is running, shut down Windows, and then turn off the power
  • Wait 30 seconds, and then turn the computer on.
  • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin tapping the F8 key too soon, some computers display a "keyboard error" message. To resolve this, restart the computer and try again.
  • Ensure that the Safe mode option is selected.
  • Press Enter. The computer then begins to start in Safe mode.
  • When you are finished with all troubleshooting, close all programs and restart the computer as you normally would.

Then scan your system for viruses through your antivirus.
If this doesn't work then, select Safe Mode with Networking as an option and access internet and update your Antivirus first then, scan your system.
If you have problems in updating your antivirus, please use following link to scan your system, Make sure you are in Safe Mode with Networking while you perform this step.
wish you all the best :)

Apr 26, 2010 | ASUS Eee 4G Notebook

1 Answer

When i power down my notebook, windows is not shutting down completely which causes a long power up. it came pre-installed. when i turn my computer back on, a screen appears stating windows did not...


First, run a scan disk/check disk option. You usually get prompted for this upon a reboot.
Second, if that doesn't work, windows is smart enough to create a few restore points when new drivers/updates are installed. Open up an explorer window (like my computer or my documents, not internet explorer) and press F1 for the help display. Search for system restore. It's very user friendly, so it should be pretty easy to find it

Jun 11, 2009 | Microsoft Windows Vista Ultimate Edition

1 Answer

My computer won't shut down it just keeps restarting


The most common shut down problem is that the system will reboot rather than shutting down. In most cases, the reboot is triggered because Windows XP is designed to reboot after a critical failure. To stop windows from rebooting in case of a failure, you need to take the following steps:
Right click on My Computer, Select Properties, Click on advance tab, Click on Settings under Startup and Recovery, Uncheck the option Automatically Restart under System failure, Click Ok twice and try to shutdown the pc. If it shows any error code then let me know

Nov 24, 2008 | Toshiba Satellite M65-S809 Notebook

1 Answer

Computer won't shut down or restart


chak the ram or fan of prossor 

Nov 12, 2008 | Computers & Internet

1 Answer

Computer shuts down auotmaticaly then restarts itself , frequently


Hi ,

Many has this problem.
1. The main reason behind this problem is that your system is experiencing "system failure".

To overcome this problem,
First Go to start->right click my computer->click the advanced tab, go down to startup and recovery-> uncheck the "automatically restart" box.

Now your computer will not restart while experiencing the "system failure". Instead of the restart you will get an error message which can help you diagnose the source of this problem .

2. The other reason may be the power supply(SMPS). Make sure that sufficient power is provided for all the parts of the CPU.
For eg: If you are having any high end graphics card, that will consume more power and there are chances that the power supply will get educd to other parts.
So make sure you have SMPS( power supply) sufficient enough. Also you can try with higher power SMPS.

3. It may also be due to the heat produced that you might want to look into that, check in the bios setting for you temperature right after the computer shuts down. You might need a better heatsink or more fans in your case.

4. It might also because of virus ,so try an updated antivirus and scan your system.

Sep 21, 2008 | Gateway Computers & Internet

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