Question about Minolta 2430DL Color Laser Printer

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Magicolor 2400w Bad print quality and white lines

Hi, I have a low use 2400w printer however it now prints a white line across the page in the same place instead of colour...

Can you help?

Dave
admin@protectorint.com

Posted by on

  • none826 Dec 10, 2008

    I have the same problem about 2-3 times per year. Wendy is correct, cleaning the lens may very well solve your problem.

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The solution for the white line problem in the 2400W is to clean the laser lens.
Take out the drum and wipe the laser lens with a soft clean cloth.
Replace drum and carry on.
I had to do it twice before I removed the speck of dirt that was causing this.
Wendy

Posted on May 04, 2008

What does it mean "windows encountered a problem installing the driver software for your device. Found the driver but encountered an error while attempting to install it. The system cannot the path specified."

I wrote to minolta a week ago no reply from them. Please help
sue
ramacg@cox.net

Posted on Mar 29, 2008

What does it mean "windows encountered a problem installing the driver software for your device. Found the driver but encountered an error while attempting to install it. The system cannot the path specified."

I wrote to minolta a week ago no reply from them. Please help
sue
ramacg@cox.net

Posted on Mar 29, 2008

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I have a Magicolor 2400w and had the same problem... I hope I'm not to late because I almost put mine in the trash.

How I fixed the problem was I adjusted the solenoid behind the fan on the right side. I made a video and posted is on YouTube. Search YouTube for Magicolor 2400w paper size error. or follow the link.

http://www.youtube.com/watch?v=jlyuPJW6RjU


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On my Test Pattern 2 the blue/light blue and green/yeallow have steeks in it. The documents that I print have streaks going across the page. I've cleaned everythign I can clean. The printer has 6,251...


SolutionFollow the given steps in the order presented to resolve the issue: Step one: Retry the print jobThe problem may occur only rarely. If you have not seen it in other printouts, try again. Step two: Increase the print quality modeIf reprinting did not help, try increasing the print quality mode.
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  2. Make sure the printer is selected, and then click Properties .
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NOTE: This step does not apply to color printouts.
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Step four: Clean the printheadsIf the print quality is still bad, clean the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Open HP Solution Center .
  3. Click Settings , Print Settings , and then select Printer Toolbox .
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  5. Click Clean Printhead , and then click Clean .
Step five: Align the printheads If the print quality is still bad, align the printheads.
  1. Make sure the printer is loaded with unused white paper.
  2. Open the printer Toolbox , and select the Printer Services tab.
  3. Click Align Printheads . The Align Printheads window opens. Click Align .
  4. The printer prints an alignment page. The lines in the patterns should appear to be straight. Click OK when the page finishes printing.
Step six: Calibrate the linefeed If the print quality is still bad, calibrate the linefeed:
  1. Make sure the printer is loaded with unused white paper.
  2. Open the printer Toolbox and select the Printer Services tab.
  3. Click Calibrate Advanced Linefeed . The Advanced Linefeed Calibration window opens. Click OK .
Step seven: Replace one or both printheads If the print quality is still bad after performing all the above steps, one or both of the printheads will have to be replaced. Print a PQ Diagnostic page to see which printhead should be replaced.
  1. Make sure the printer is loaded with unused white paper.
  2. Press the Setup button.
  3. Press 1 and * simultaneously.
  4. Look at the color blocks labeled Test Pattern 2. Some or all of them could show white horizontal streaks. If none of the blocks are streaked, the printheads are okay.
    • If the Black block has lines – replace the KY printhead.
    • If the Cyan block has lines – replace the MC printhead.
    • If the Magenta block has lines – replace the MC printhead.
    • If the Red block has lines – replace the KY printhead.
    • If the Green block has lines – replace the KY printhead.

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Normal 0 false false false MicrosoftInternetExplorer4 st1\:*{behavior:url(#ieooui) } /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Step two: Increase the print quality mode
If reprinting did not help, try increasing the print quality mode.
In the application you are printing from, click File, and then click Print. Make sure the printer is selected, and then click Properties.
Select the Paper/Quality tab. In the Print Quality area, choose the next higher quality setting. If the current setting is Draft, choose Normal. If the current setting is Normal, choose Best.
Step three: Print in grayscale (black area streaking only)
If the streaks are in a black area of a black and white printout, change to grayscale printing.
NOTE:- This step does not apply to color printouts.
In the application you are printing from, click File, and then click Print.
Make sure the printer is selected and click Properties.
Click the Color tab, and select Print Grayscale and High Quality.
Step four: Clean the printheads
If the print quality is still bad, clean the printheads.
Make sure the printer is loaded with unused white paper.
Open HP Solution Center.
Click Settings, Print Settings, and then select Printer Toolbox.
Click the Service Tab.
Click Clean Printhead, and then click Clean.
Step five: Align the printheads
If the print quality is still bad, align the printheads.
Make sure the printer is loaded with unused white paper.
Open the printer Toolbox, and select the Printer Services tab.
Click Align Printheads. The Align Printheads window opens. Click Align.
The printer prints an alignment page. The lines in the patterns should appear to be straight. Click OK when the page finishes printing.
Step six: Calibrate the linefeed
If the print quality is still bad, calibrate the linefeed:
Make sure the printer is loaded with unused white paper.
Open the printer Toolbox and select the Printer Services tab.
Click Calibrate Advanced Linefeed. The Advanced Linefeed Calibration window opens. Click OK .
Step seven: Replace one or both printheads
If the print quality is still bad after performing all the above steps, one or both of the printheads will have to be replaced. Print a PQ Diagnostic page to see which printhead should be replaced.
Make sure the printer is loaded with unused white paper.
Press the Setup button.
Press 1 and * simultaneously.
Look at the color blocks labeled Test Pattern 2. Some or all of them could show white horizontal streaks. If none of the blocks are streaked, the printheads are okay.
If the Black block has lines – replace the KY printhead.
If the Cyan block has lines – replace the MC Printhead.
If the Magenta block has lines – replace the MC Printhead.
If the Red block has lines – replace the KY printhead.
If the Green block has lines – replace the KY printhead.

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1 Answer

Konica minolta magicolor 2400w printing proplem


pleas check transfer belt, and drum unit, probably these lines are caused by drum unit and you have to change it. also you can clean laser glass, what is under the drum unit. if both look fine you can also look at the fusing rollers.

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1 Answer

White band on photo glossy output


Hi,
Open printer, remove drum, clean laser lens with soft dry cloth, reinstall drum.

Manufacturer's Instructions

website: printer.konicaminolta.com

white vertical line (s) / how to clean the laser lens
Cleaning the printer. (5 pages)

Worked for me
Watemusic

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2 Answers

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Hi Alms, Is there any chance you can post a scan of one of your faulty pages. This would help to assess the fault. If you print several pages, does the image move further and further down the page with each copy? Is the white band repeated down the page? If so measure the distance between each band - this will help identify the faulty component.

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