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Unable to access DML files which I apparently Sync to my WD "My Passport Essential"I did this in September & Have Not used it since.

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  • m_h_jackson Feb 06, 2010

    Unfortunately Have deleted all files from computer during a change from XP to Vista operating system.At The time I was unaware that you should not use this unit for backup.Please help me.

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Hello :

Just try to restore your system to the time when everything was working fine .
that will solve the problem .

If you don't know how to restore , then here I'll tell you how :
Just click {Start} on the taskbar .

then [all programs] just keep moving up to [accessories] after that [system tools] . there you'll find [restore system] .

good luck
Just restore your system to the previous point (time) you like and problem will be solved .

Posted on Feb 06, 2010

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Tip

Western Digitial Passport Sync Software


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a computer to the drive (WD Passport) and SHOULD NOT be used as backup software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the WD Sync software, reformatting, and using the WC Passport as a true backup drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

on Jan 18, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD essential 1tb I cannot open the software on my laptop. A window pops up saying WD has encountered a problem & must close program, send or don't send option is all. How can I access my Passport? It...


Hi: That portable hard drive is USB 2.0 is the port on the laptop USB 2.0 can you use a memory stick to transfer files from the one lap top to the other lap top then on to the external drive.

Mar 16, 2011 | Western Digital WD My Passport Essential...

1 Answer

WD passport 320GB Can I use it as storage, not backup?


You can use it as storage if you would like. You can also delete files once they are put on the passport. When it is connected to the computer open my computer and it will be listed there. You can use it as storage by copying files into this way rather than syncing it. Syncing it could cause you to lose files.

Apr 29, 2009 | Western Digital Passport 320GB External...

2 Answers

I don't know how to check the files on my WD passport. I'm looking just for pictures and itunes. Can you tell me how this is done?


you plug the drive into a usb port.... if it doesn't automatically pop up to allow you to access the drive... go to my computer (or computer on vista) and go in there... it should appear as another drive. double click and you are in the drive.

Robert

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

My passport "removes" my files!


WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Jan 16, 2009 | Western Digital Passport WDXML800UE...

1 Answer

WD My Passport Essential 250GB USB2.0 is not working in WIn 98SE


Try using a Usb 2 cable "The one that came with the WD My Passport " And put it directly to the PC...
In some cases, Like mine, I used an extended cable + the cable that came with the "WD My Passport" and i got the same problem ..
So i simply removed the extended cable and put the put "WD My Passport " directly to the PC with its own cable and the problem was solved to me ..
Samer.F

Dec 26, 2008 | Western Digital WD Passport 250GB Portable...

2 Answers

Recover western digital passport "sync-data"


You need to have the WD Sync program on your computer; you can get it from your WD Passport, or, over the Internet. Once you have the software on your computer, you can synchronize. WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a
backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Dec 24, 2008 | Western Digital Passport WDXML800UE...

1 Answer

Can I use my passport essential 2.0 to backup my work computer as well as my home computer?


You can use your WD Passport to sychronize data on multiple computers, you just need to set up the other computer name (e.g. "Work computer")using the software.

WARNING: Do not think that theyourWD Passport, using the WD Sync software, is a
backup drive; it is NOT !

As per the documentation with this device:
"synchronization software is intended to synchronize the data from a
computer to the drive (WD Passport) and SHOULD NOT be used as backup
software. To use this software properly, we advise that you do not wipe or
erase the data from the internal hard drive (computer) and resynchronize, as
this will cause the data that WD Sync stored to the Passport to be deleted."

This is why you are hearing so many people saying that they are deleting the
WD Sync software, reformatting, and using the WC Passport as a true backup
drive where you can actually see the files that you are backing up, rather
than a bunch of unrecognizable sync files that likely don't have all the files that you thought you "backed up".

Aug 03, 2008 | Western Digital Passport WDXML800UE...

4 Answers

Recover SYNC Data


Ok,Download software for recover your data from Memory Card, Phone, HDD or any other Storage Device ----
Download from the following link ------

http://www.dasofts.com/software/3675-recover-my-files-3.98-build-6218.html


Note- this software is works only with windows operating system so, connect your Memory Card, Phone, HDD or any other Storage Device to computer to recover data.



For any other help contact me.



Thanks


Oct 31, 2007 | Western Digital Passport WDXML800UE...

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