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Need help with Sharp XE-A505

I need to change the product prices in my Sharp Xe-A505 register but I don't know how and I don't even have the original software and its more difficult since the barcode is used for each product available in my store such as candy and gum and chips and such others.

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  • 9 more comments 
  • paaji00 Feb 06, 2010

    I would love it if you help me step by step.

  • paaji00 Feb 06, 2010

    can you atleast tell me the location of the download so i could skim through it myself too. Please.

  • paaji00 Feb 06, 2010

    well, before we had only the upc codes, but now we use the dept also, so its kind of more difficult because since every product we carry has old prices and we would like to update it with the barcode scanner, so every time we scan the barcode of that item, I can just get the new price up.

  • paaji00 Feb 06, 2010

    done, but I don't seem to understand any part of the solution to my problem from the manual.

  • paaji00 Feb 06, 2010

    alright. I get that.

  • paaji00 Feb 06, 2010

    yea, that is what I am looking at also, I think then I have to scan a upc barcode of an item and then press the unit price and i don't get the DEPTSHIFT key. Do I have to press the department number or is there a key called DEPTSHIFT on the actual register. Well after all that, I would have to press #/TM/SBTL key right? and then finally CA/AT/NS key. Would I be done after that?

  • paaji00 Feb 06, 2010

    what about the original description of the item such as TRIDNT SP for Trident Spearmint gum on the receipt. Would it remain there for that upc code or only the upc barcode number will be available on the receipt for the customer.

  • paaji00 Feb 06, 2010

    the person whom I bought this cash register from used to use a pc to program the upc barcode prices and even change them. Is there a software that can work with this register with the usb cable.

  • paaji00 Feb 06, 2010

    right now I am not at my place where I can try it, but I can definately try it tommorow and let you know.

  • paaji00 Feb 06, 2010

    is it called customer support tool or something because I have that CD but It doesn't work.

  • paaji00 Feb 06, 2010

    Then I guess I have to do something tommorow. Thanks for your help though.

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  • Master
  • 583 Answers

I have the user's manual pulled up. Do you want me to step you through it or give you the location to download the manual for yourself?

Posted on Feb 06, 2010

  • 7 more comments 
  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    Give me a little background on how your register is set up. Do you use department codes and such or just straight UPC codes?

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    You'll need to go to this link and enter the information for your Cash Register..

    http://www.sharpusa.com/CustomerSupport/...

    Select Electronic Cash Registers for the product category

    Select your model in the model field.

    Click search and you'll see two downloads that are available. Select the one that is the User's Manual, not the quick start guide.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    I'm looking to see if when a UPC is scanned, that you can override the programming. My feeling is that the manager's key will have to be in program mode to accomplish this (to keep the average cashier from accidentally or on purpose changing the programming).

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    I'm looking at the page marked page 38 on the document. I would hope that you wouldn't have to delete each UPC and then re-enter each... I would think you could scan the UPC and then follow the procedure at the top of page 38.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    That appears to be correct. Are you where you can try that and get back to me on the success or failure of that?

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    I noticed that the manual specifies you must use the USB cable that came with the cash register in order to connect to a computer. I'll look to see if there is software that makes this process easier.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    Logic would dictate that the entry for the UPC would be pulled up and unless you change anything as you go through the procedure, it would remain the same. However, I don't know if the manufacturer follows those rules of logic. Sharp does have software for the unit, but you'll have to contact customer support to get a replacement CD for a nominal fee. They don't offer it online for downloading. This would make programming your unit much easier.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    The site does say the support software does not work in Windows Vista or Windows 7. It should work in Windows XP though.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    You are quite welcome! Best wishes for you tomorrow!

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