Question about Computers & Internet

1 Answer

Need help with Sharp XE-A505

I need to change the product prices in my Sharp Xe-A505 register but I don't know how and I don't even have the original software and its more difficult since the barcode is used for each product available in my store such as candy and gum and chips and such others.

Posted by on

  • 9 more comments 
  • paaji00 Feb 06, 2010

    I would love it if you help me step by step.

  • paaji00 Feb 06, 2010

    can you atleast tell me the location of the download so i could skim through it myself too. Please.

  • paaji00 Feb 06, 2010

    well, before we had only the upc codes, but now we use the dept also, so its kind of more difficult because since every product we carry has old prices and we would like to update it with the barcode scanner, so every time we scan the barcode of that item, I can just get the new price up.

  • paaji00 Feb 06, 2010

    done, but I don't seem to understand any part of the solution to my problem from the manual.

  • paaji00 Feb 06, 2010

    alright. I get that.

  • paaji00 Feb 06, 2010

    yea, that is what I am looking at also, I think then I have to scan a upc barcode of an item and then press the unit price and i don't get the DEPTSHIFT key. Do I have to press the department number or is there a key called DEPTSHIFT on the actual register. Well after all that, I would have to press #/TM/SBTL key right? and then finally CA/AT/NS key. Would I be done after that?

  • paaji00 Feb 06, 2010

    what about the original description of the item such as TRIDNT SP for Trident Spearmint gum on the receipt. Would it remain there for that upc code or only the upc barcode number will be available on the receipt for the customer.

  • paaji00 Feb 06, 2010

    the person whom I bought this cash register from used to use a pc to program the upc barcode prices and even change them. Is there a software that can work with this register with the usb cable.

  • paaji00 Feb 06, 2010

    right now I am not at my place where I can try it, but I can definately try it tommorow and let you know.

  • paaji00 Feb 06, 2010

    is it called customer support tool or something because I have that CD but It doesn't work.

  • paaji00 Feb 06, 2010

    Then I guess I have to do something tommorow. Thanks for your help though.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 583 Answers

I have the user's manual pulled up. Do you want me to step you through it or give you the location to download the manual for yourself?

Posted on Feb 06, 2010

  • 7 more comments 
  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    Give me a little background on how your register is set up. Do you use department codes and such or just straight UPC codes?

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    You'll need to go to this link and enter the information for your Cash Register..

    Select Electronic Cash Registers for the product category

    Select your model in the model field.

    Click search and you'll see two downloads that are available. Select the one that is the User's Manual, not the quick start guide.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    I'm looking to see if when a UPC is scanned, that you can override the programming. My feeling is that the manager's key will have to be in program mode to accomplish this (to keep the average cashier from accidentally or on purpose changing the programming).

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    I'm looking at the page marked page 38 on the document. I would hope that you wouldn't have to delete each UPC and then re-enter each... I would think you could scan the UPC and then follow the procedure at the top of page 38.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    That appears to be correct. Are you where you can try that and get back to me on the success or failure of that?

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    I noticed that the manual specifies you must use the USB cable that came with the cash register in order to connect to a computer. I'll look to see if there is software that makes this process easier.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    Logic would dictate that the entry for the UPC would be pulled up and unless you change anything as you go through the procedure, it would remain the same. However, I don't know if the manufacturer follows those rules of logic. Sharp does have software for the unit, but you'll have to contact customer support to get a replacement CD for a nominal fee. They don't offer it online for downloading. This would make programming your unit much easier.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    The site does say the support software does not work in Windows Vista or Windows 7. It should work in Windows XP though.

  • Mark Tidwell
    Mark Tidwell Feb 06, 2010

    You are quite welcome! Best wishes for you tomorrow!



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why has cash register stopped working all of a sudden? Customer Reviews: Learning Resources ..., Inc.Learning Resources Pretend & Play Teaching Cash Register ... However, it recentlystopped working and simply said 'DRAWER OPEN' no matter what we tried ...

Casio - Support > Home > Support > FAQs

CasioFrequently Asked Questions - Cash Registers. ... How I fix my cash register if the Journal/Receipt is not printing? How do I load paper in my cash register?

Not Assigned Error Message On Sharp Cash Register ...

? 1:06
Jul 12, 2010 - Uploaded by shopstuffltd
Instructions on how to clear the 'Not Assigned' error message on the Sharp XE-A203, XE-A213 or XE-A303 ...

"Head Up Error" on a Sharp cash register - YouTube

? 2:53
Jan 15, 2013 - Uploaded by sharpelectronicsusa
Clearing the "Not Assigned" and "Head Up" Error on the XE-A40S, XE-A41S, XE-A42S, XE-A401, XE-A402 ...

Re: Cash register notification stopped working - The eBay ...

Dec 12, 2015 | Royal Alpha 1000ML Cash Register

1 Answer

My sharp XE-A505 use to include the tax in the subtotal now it doesn't. How do I get the tax amount to read in the subtotal again?

Hi Lisa,
I think that you need to use the automatic tax.
I don't have an A505 to try but from the manual:download
best wishes,

Apr 16, 2014 | Sharp XE-A505 Cash Register

2 Answers


this link has the entire manual down load
it is located on page 2 number 5 under basic programming!

Jul 27, 2010 | Computers & Internet

2 Answers

Sharp XE-A404, software download?


and halfway down page of;

Apr 20, 2010 | Sharp XE-A404 PC Desktop

1 Answer

Change the logo message on a sharp xe-a21s

i need to program the crv on the machine. can some body help me?

Feb 02, 2010 | Sharp XE-A402 Electronic Cash Register

5 Answers

Software for Sharp XE-A201 Cash Register

You need the PC Link software for your model.
All of these manuals can be downloaded at:

sharp ER-1017 Service
sharp ER-1072 Service
sharp ER-1073 Service
sharp ER-1074 Service
sharp ER-1075 Service
sharp ER-1076 User Service
sharp ER-1077 Service Programming
sharp ER-1077
sharp ER-1077
sharp ER-1772 Service
sharp ER-1772s Service
sharp ER-1871 Service
sharp ER-1872 Service
sharp ER-1873 User Service
sharp ER-1875 User Service
sharp ER-1910 User Service
sharp ER-1911 User Service Programming
sharp ER-1911s User Programming
sharp ER-1920 User Service
sharp ER-1921 User(R) Service Programming
sharp ER-1921s Programming
sharp ER-1970 User Service Programming
sharp ER-2000U Service
sharp ER-2100 User Service
sharp ER-2370 Service
sharp ER-2371 User(R) Service Programming(R)
sharp ER-2385 Service
sharp ER-2386 Service
sharp ER-2386s User
sharp ER-2395 Service
sharp ER-2396 Service
sharp ER-2720 Service
sharp ER-2722 Service
sharp ER-2722A User Service
sharp ER-2742 Service
sharp ER-2742A Service
sharp ER-2770 Service
sharp ER-2782 Service
sharp ER-2782A Service
sharp ER-2905 Service
sharp ER-2908 Service
sharp ER-2910 Service Programming
sharp ER-2970 User Service
sharp ER-2975 Service
sharp ER-2980 User Service
sharp ER-2980S Service
sharp ER-3100 User Service Programming
sharp ER-3110 User Service Programming
sharp ER-3115 Service Programming
sharp ER-3120 User Service Programming
sharp ER-3550 Service
sharp ER-3600 User Service
sharp ER-3630 User Service
sharp ER-3712 User Service
sharp ER-3721 Service
sharp ER-3731 Service
sharp ER-3732 User Service
sharp ER-4100 User Service Programming(R)
sharp ER-4110 User Service Programming(R)
sharp ER-4100S Service
sharp ER-4110S Service
sharp ER-4550 Service
sharp ER-4630 User Service
sharp ER-4633 Service
sharp ER-4700 User
sharp ER-6740 Service
sharp ER-8700 Not Available, do you want to swap?
sharp ER-A150 User Service Programming
sharp ER-A160 User Service Programming
sharp ER-A170 User(R) Service Programming
sharp ER-A180 User Service Programming
sharp ER-A220 User Service Programming
sharp ER-A227G Programming
sharp ER-A250 User Service Programming
sharp ER-A310 User Service Programming
sharp ER-A320 User Programming
sharp ER-A330 User Service Programming
sharp ER-A410 User Service Programming
sharp ER-A420 User Service Programming
sharp ER-A430 User Service Programming
sharp ER-A440 User Service Programming
sharp ER-A440S Programming
sharp ER-A450 User Programming
sharp ER-A450S User Service Programming
sharp ER-A450T User Service Programming
sharp ER-A460 User Service Programming
sharp ER-A470 User Service Programming
sharp ER-A490 User(R) Service Programming
sharp ER-A510 User Service Programming
sharp ER-A510s Service
sharp ER-A520 User Service Programming
sharp ER-A530 User Service Programming
sharp ER-A550 User Service Programming
sharp ER-A550s User(R) Service
sharp ER-A570 User Service Programming
sharp ER-A610 User Service Programming
sharp ER-A650 User Service Programming
sharp ER-A650S Programming
sharp ER-A670 Not Available, do you want to swap?
sharp ER-A670S Programming
sharp ER-A750 User Service Programming
sharp ER-A770 User Service Programming
sharp ER-A770II User
sharp ER-A770M User Service
sharp ER-A771 User Service Programming
sharp ER-A850 User
sharp ER-A880 Not Available, do you want to swap?
sharp UP-3300 User Service Programming
sharp UP-3300M Service
sharp UP-3301 User Service Programming
sharp UP-600 User Service Programming
sharp UP-700 User Service Programming
sharp UP-800F User
sharp UP-810F User
sharp UP-820N User Service
sharp UP-X300 User
sharp UP-X500 User Service
sharp XE-A101 User Service Programming
sharp XE-A102 User Programming
sharp XE-A106 User
sharp XE-A110 User Service Programming
sharp XE-A120 User Service Programming
sharp XE-A130 User Service Programming
sharp XE-A201 User Service Programming
sharp XE-A202 User Service Programming
sharp XE-A203 User Programming
sharp XE-A206 User
sharp XE-A20S User Programming
sharp XE-A212 User Service Programming
sharp XE-A213 User Programming
sharp XE-A301 User Service Programming
sharp XE-A302 User Programming
sharp XE-A303 ? Programming
sharp XE-A401 User Programming
sharp XE-A402 User
sharp XE-A406 User
sharp XE-A40S User Programming
sharp XE-A505 User Programming

Dec 30, 2009 | Sharp XE-A402 Electronic Cash Register

2 Answers

Where can i download the Sharp Customer Support Tool,2309,,00.html

Aug 05, 2009 | Sharp XE-A404 PC Desktop

3 Answers

I downloaded the sales data from my sharp xe a505 cash register to a sd card and then put those files on my computer. However I can't seem to open any of those files since I cant find any programs to open...

even if you can't know read the SD , you can use it as a backup to all your data
the sofware you need is clled ""customer support tool" from sharp
i'm still lookingin their site if ther're giving it for free
hope this helps

Jul 12, 2009 | Sharp XE-A404 PC Desktop

1 Answer

New barcode scanner blinks continously

The scanner will blink at all times, if it will not scan make sure the items you are ringing up show the barcode on a flat surface and that they are the original barcodes and not the homemade ones, if there is still anyproblems either replace the scanner or call Sharp's technical support line at 1-800-237-4277

May 24, 2009 | Sharp Office Equipment & Supplies

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

93 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18424 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

David Payne
David Payne

Level 3 Expert

14162 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides