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I have a Dell 926 AIO Printer that doesn't turn on when the power light is pushed. However the ink carriage moves and I get the message "printer is busy"

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  • pepsi1061 Feb 07, 2010

    My OS is vista. I have both 32 and 64. I've tried going to the web site and downloading but the site gives me this message "Some technical problems" Do you suggest I use the 32 or 64 and is thereanother site you can suggest I can download file from

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3 Answers

Click on this link below and download the Dell 926 AIO software and driver files for the Windows Vista 32 Bit operating system: Dell Photo All-in-One Printer 926, v.G5, A00 This package includes a Vista Cleanup Assistant to remove older Dell printer software from your computer that may not be compatible with Windows Vista after upgrade.

http://support.us.dell.com/support/downloads/format.aspx?releaseid=R166248

Posted on Feb 07, 2010

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Hi,

Not sure if you have windows vista , xp or 7. Depending on the operating system I would recomend you to first uninstall the software for the printer and then download the updated software and then install them. Note before installing it please unplug the printer from the computer.

http://www.givemefile.net/drivers/printers/dell/all-in-one_printer_926.html

After installation or in the process it will ask for the printer to be plugged in.

Let us know if you were looking for something more else please accept the suggestion.
Thank You for contacting Fixya.com

Posted on Feb 06, 2010

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  • Master
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Make sure to clear any print jobs in the queue and properly shutdown the computer along with the printer (pull out the printer's plug). After like 5 minutes, turn them back again and see if you can initiate a print.

Posted on Feb 06, 2010

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Posted on Jan 02, 2017

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1 Answer

My Dell 926 AIO Printer will not print after installing new ink cartridge. Ink level on computer still says empty.


you must cleaned cartridge before you plug on printer, for level ink detection you must waiting for moment for ink spread on cartridge.

Mar 09, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

DELL PHOTO 926- ALL IN ONE- ERROR CODE- "UNSUPPORTED INK CARTRIDGE" HOW TO FIX THIS?


Follow the below instructions

  1. Lift the printer unit up. Position the scanner support beam between the tabs to hold the printer unit lid open. The ink cartridge carrier moves to the loading position in the center of the printer.

  2. Press down on the lever in front of the right and left ink cartridges lid. The lid opens and raises up.

  3. Remove the color and black ink cartridges from the carrier. Inspect the cartridges to ensure that it is compatible with the Dell 926 printer. The proper cartridge is called Dell 926 Standard Capacity Color Ink and Dell Standard Capacity Black Ink.

  4. Examine the cartridges for any tape over the ink nozzle. New cartridges have a strip of tape covering the bottom of the cartridge that must be removed before installing into the printer.

  5. Insert the cartridges into the carrier so the label is on top with the color logo side going in first. Press the lid down to snap it into place.

  6. Push the scanner support bar back to release it. Lower the printer unit until it is closed.

  7. Turn the printer off. Restart the computer. Turn the printer on. If the error message appears again, the cartridges may be defective and needs to be replaced.

I hope this clears up your problem.


Good Luck and Have a Nice Day!!

Jan 25, 2011 | Dell 926 All-In-One InkJet Printer

1 Answer

How do I change the ink cartridge in my Dell AIO 926 printer? When I power it on and open the lid, the current ink cartridge isn't centered


Disconnect the "data" cable from the printer.
Then, lift the lid, and wait a few seconds.
The print-head _should_ move.

Apr 10, 2010 | Dell 924 All-in-One InkJet Printer

3 Answers

I refilled my dell ink cartridges from Costco. Now my computer says "Low ink warning" How do I do a hard reset for the Dell 926 AIO Printer?


The ink is fine in the cartridge. The ink level indicator just thinks the cartrdige is still empty. You can ignore the message or turn it off all together. Just bring in your cartrdige for a refill when it shows signs of fading or streaking. Go to www.inkjet411.com for more help

Mar 10, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Error 1203 for Dell Printer AIO 926


Ok Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.

Jan 17, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

I am getting a 1203 error code for my dell 926 aio printer. I have tried discontinuing power and restarting it and I have tried reinstalling the ink cartridges. Now what?


You can only try it could work
Error 1203 is an issue that occurs either when a cartridge is bad or the printer cartridge Slot is bad...

1 - try cleaning the copper contacts of the both carts and cart slot in the printer and try again..
or
2 - when error shows up, shut the printers power off; wait one minute and turn it back on press copy.

Jan 11, 2010 | Dell 926 All-In-One InkJet Printer

1 Answer

How to install ink into printer 926 dell


There should be a button on your printer, you would need to press it in untill the carriage moves over into the install new cartridge position, you will know when it happens you should hear it.

Take out old cartridge 7 install a new one, normaly when you shut the lid down the printer will automaticaly do a head clean better known as priming the cartridge, you should then be ready to print.

Nov 06, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Hi there


Replacing Ink Cartridges 1. Turn on your printer. 2. Lift the printer unit. 3. The ink cartridge carrier moves and stops at the loading position unless the printer is busy. 4. Press down on the ink cartridge lever to raise each ink cartridge lid. 5. Remove the old ink cartridges. 6. Store the cartridges in an air-tight container, such as the storage unit you received with your photo cartridge, or dispose of them. 7. If you are installing new ink cartridges, remove the sticker and transparent tape from the back and bottom of each ink cartridge. 8. Insert the new ink cartridges. Make sure the black or photo ink cartridge is secure in the left ink cartridge carrier and the color ink cartridge is secure in the right ink cartridge carrier. 9. Snap each lid closed. 10. Close the printer unit. 11. An alignment page automatically prints.

Mar 01, 2009 | Dell 926 All-In-One InkJet Printer

1 Answer

Carrier stall.


There could be 4 possibilities.

1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Nov 04, 2008 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Hardware error:0502


1. Ink cartridges lids are open which is not allowing cartridges to move freely.
2. Ink cartridges carriage will not move from its original position(left) when front cover is opened
3. Encoder strip is Dirty.
4. Encoder strip is Out of position.

Solution:
1. Open the front cover and check if ink cartridges lids are properly snapped in.

2. Turn the printer off and pull out the power cable from power socket, open the front cover and manually center the ink cartridges carriage.
Clean the metallic rod inside the printer using WD40 or Kleenex from Left corner to right corner properly.

3. Cleaning the encoder strip:
a. printer should be off and disconnected from power.
b. open the front cover.
c. Using a dry, lint free cloth, pinch the encoder strip on the right-hand side of the cartridge carriage and pull your fingers across it toward the right-hand side of the printer and you can move the cartridges carriage to clean the strip completely.
d. Note: The encoder strip is a narrow band of clear plastic and can be difficult to see without direct lighting running parallel to metallic rod.
e. Close the printer and try again to print.

4. Repositioning the Encoder strip.
a. Remove the power cord from the printer.
b. Open the front cover.
c. Gently slide the ink cartridge carrier to the middle of the printer.
d. Gently move the top part of the printer belt to the right.
e. Using an index finger, gently push encoder strip down and then back up, to get it back into the slot located on the back of the ink cartridge carrier.
f. Gently press the strip first to the rear, and then forward, to ensure that it is seated correctly.
g. Manually move the ink cartridge carrier to the left, then to the right, to check the positioning of the encoder strip.
h. Once the encoder strip has been re-seated, close the scanner lid.
i. Re-connect the power cord to the printer and try again to print.



Incorrect position of encoder strip
564e52e.gif



Correct position of Encoder strip
7143e8b.gif



Hope it should fix the issue.

Apr 05, 2008 | Dell A940 All-In-One InkJet Printer

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