when i go to fingerprint control center,settings, user settings, and swipe my print , it works but after that a display message comes up and says,
Cannot access user settings please try operation again later
Detalils are as follows: Cannot access user settings
code : 0xe72c0007 description : rnpipe:svr(psql::trayappsvr::00000000)not found
so basically i can not log onto any of my saved registeries.
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In Windows, in the settings section of the Fingerprint Control Center, uncheck Replace windows logon with fingerprint protected logon. In the Fingerprint section uncheck the Power-On Security section if the user has fingerprints enrolled there. You do not need to uninstall the software unless you wish to.
Run the fingerprint software. * Search the software for "change user/ or print" (in order to change you need to print again the old before replacing it with the new one.) *Swipe the old fingerprint and choose change new * Swipe the new fingerprint data
dentifying the fingerprint readerA fingerprint reader provides extra security for the PC. The VeriSoft Access Manager by Bioscrypt uses the fingerprint reader to identify the user, and controls access to Windows or other secure systems. Instead of typing a User ID and password, you can move your finger across a sensor to logon or start commonly used applications. Verisoft Access Manager can manage all of your different secure accounts and the required user names and passwords by recognizing your fingerprint.On HP notebook PCs, the fingerprint reader is a small metallic sensor located near the keyboard or display. By swiping your finger perpendicular to the metallic sensor you can logon to the PC, a network, or open a program.
Before you can use the fingerprint reader, you must set up the fingerprint reader by registering your fingerprint with the Access Manager.
Set up the fingerprint reader
To set up the fingerprint reader to recognize a user, the user must have a logon account on the PC and the account must have a password. Multiple users can be registered for the fingerprint reader if each has their own user account.
In Windows, double-click the VeriSoft Access Manager icon in the notification area of the taskbar to open the My Identity window.
Alternately, click Start > All programs > Verisoft > My Identity .
Click Log On to open the VeriSoft Logon Wizard. Click Next to begin.
Enter the User's Windows password in the Password field on the Introduce Yourself page, and click Next .
If you have successfully logged on to Windows, click Finish to close the wizard.
Click Register Fingerprints on the My Identity window, to open the VeriSoft Logon Wizard. Click Next to begin.
Select a finger shown on the hand graphic, and then slowly swipe your finger across the sensor. One of the squares below the hand graphic will change color when the scan is accepted. A message displays if the scan is not accepted.
Swipe the same finger across the sensor again until all four squares change color, then clickNext to register the finger print.
If you need to start over during the fingerprint registration process, right-click the highlighted finger on the screen and then click Start Over .
If prompted to register a second fingerprint, click a different finger on the hand graphic, and then repeat steps 5 and 6.
After using the Registration Wizard to registered at least 2 fingers, click Finish .
To set up the fingerprint reader for a different Windows user, log on to Windows as that user and then repeat steps 1 through 8.
After registering your fingerprint you can log off and then use your registered fingers to log on to Windows.
Using Fingerprint reader before registeringIf you swipe your finger across the fingerprint reader before it is set up, the Access Manager opens a logon wizard window and prompts you for informa
When you start a machine with a Fingerprint reader for the first time, you will see the following screen when you reach the Desktop. This is the main console for configuring and managing the Fingerprint reader.
Here you can enroll your fingerprint, and adjust your Power-on security settings.
When you click on “Create new passport and enroll fingerprints” you will be prompted for your logon password.
Once you enter your password you will see the main enrollment screen.
You can select a fingerprint to enroll either by selecting the fingertip with your mouse, or by choosing from the drop down list. To enroll, either double-click the fingertip you wish to use, or press the Enroll button
On the left is an animated finger that demonstrates how to swipe. You must swipe your finger three times to enroll.
If your finger is not centered, you will be prompted to move it to the right or to the left. If it’s not able to read at all you will be prompted to try again.
When you swipe successfully, you will see the highlighted portion go to No. 2 for the finger printer to be swiped again.
Once you have swiped three times successfully, the three images merge into one and you are brought back to the main enrollment screen, where the enrolled finger is shown with a red dot.
You can enroll multiple fingers.
The Enroll button has changed to say Delete. This allows you to delete a fingerprint you have already enrolled. If you used the mouse to click on a fingertip that was not already enrolled, the button would change back to Enroll.
When you click Next you are brought to the Power-on Security screen.
This is also the second choice from the main Fingerprints enrollment screen. Here you can use a fingerprint to replace your Power-on passwords if you are using them.
If you are using Power-on passwords, then select the box at the top. When you click on the Add button, you will be shown a list of the fingers that you have enrolled, and can select which one(s) you want to enable to replace your Power-on passwords.
Once you select a choice from the box, the finger will show up in the list. The first time you restart your machine after this, you may be asked to swipe your fingerprint as well as enter any Power-on passwords you have set. After that you should only be asked for your fingerprint.
In addition to the process above, there is a setting in BIOS that must be enabled for a user to be prompted for their fingerprint instead of a Power-on password. The Default for this Setting is “Enabled”, so no change should be necessary. It is in the Security Section under Fingerprint. The setting is called “Predesktop Authentication” Again, the default is “Enabled”. If disabled, a user will not be able to use their fingerprint on Power-on.
This controls what password will allow a user access to the system if they are not able to gain access using their fingerprint. The default setting is “Normal”. This will allow the use of either a user Power on password, or a Supervisor password instead of a fingerprint.
The alternative setting is High. This will allow only a Supervisor password to be entered instead of a fingerprint to gain access to the system.
Once you click Finish, you will be brought back to the main Fingerprints screen.
The Create new Passport and enroll fingerprints choice has gone. Replacing it are two new choices:
Edit passport and fingerprints
Delete passport and fingerprints.
If you choose Edit passport and fingerprints you will be prompted to swipe your finger to confirm your identity
You will then see the password screen. Click next to go to the main enrollment screen.
This is the same screen that appears when you have successfully enrolled a fingerprint.
Here again you can delete or enroll fingerprints I trust this was helpful and thank you for contacting the experts.
1. In Windows, double-click the VeriSoft Access Manager icon in the notification area of the taskbar.
2. On the “My Identity” page, click Log On, located in the upper-left corner of the page.
The VeriSoft Access Manager Logon Wizard opens.
3. On the “Introduce Yourself” page, enter the user's Windows password, if one has been established,
and then click Next.
4. On the “Services and Applications” page, click I want to, and then click Register Fingerprints.
NOTE: By default, VeriSoft Access Manager requires registration of at least 2 different
5. When the VeriSoft Access Manager Registration Wizard opens, click Next, and then slowly swipe
your finger across the sensor.
NOTE: The right index finger is the default finger for enrolling the first fingerprint. You can
change the default by clicking the finger you want to register first, on either the left hand or
the right hand. When you click a finger, it will be outlined to show it has been selected.
6. Continue swiping the same finger over the fingerprint sensor until the finger on the screen turns
NOTE: The progress indicator advances after each finger swipe. Multiple swipes are
necessary to register a fingerprint.
NOTE: If you need to start over during the fingerprint registration process, right-click the
highlighted finger on the screen and then click Start Over.
7. Click a different finger on the screen to register, and then repeat steps 5 and 6.
NOTE: If you click Finish before registering at least 2 fingers, an error message is
displayed. Click OK to continue.
8. After you have registered at least 2 fingers, click Finish.
9. To set up the fingerprint reader for a different Windows user, log on to Windows as that user and
then repeat steps 1 through 8.
fingerprint identification is the new vogue for forgetful people
there will still be a area where you put in a password or pin number to get in that is if you can remember that code
anyway the sensor reads the finger print the same as in the police department and things like scars cuts etc do not alter the over all comparison or your original print to what the new print looks like
Lay your finger flat down, with the first section of your finger above the reader, then keeping it totally flat, gently but firmly and slowly, glide it across the reader, moving it toward your right side after you have ran it across, as make an "L" shape. Be sure to go slow, and keep it flat.
Try to unplug your adaptor (using battery state), if your fingerprint work good, it's mean that the problem is your electrity (in your house/office) have grounding problem. Try using shoes or something like that so your body don't make a direct contact /w ground. I dunno, how this problem could be like this, but my tips is work well.