Question about HP NX6110 PM730 1.6GHz 40GB 512MB DVD 15'' XGA WLAN WXP Pro Intel 64MB (365968999BGN2) DVD Drive

3 Answers

Cd drive wont read cdr's says they are blank all types of media

Hi ,

i have a hp lap nx 6110 using windows xp home operating system.

All drivers installe on computer working correctly.

I havnt used the cd drive properly for around a year but ive realised that it doesnt read CDrs properly. Whenever i place a cdr into it , it says the disk is blank and asks what i want to do with it. This doesnt happen when i place a cdrom or dvd in. I have tried many different cds with pictures , bootable cdrs and they are all blank according to the laptop which isnt the case.

pleasseee help.

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  • 3 more comments 
  • ashleydwarne Feb 06, 2010

    i have used several different cdr's including a cdr given to me from a proffesional photography company with pictures . This is nothing to do with the media because all of the disks work on other pcs.

    also it is only cdrs that have written data on them. Disks from hp and music cds all work fine. ONLY Cdr's

    recently i reformatted my computer and placed the operating systemm back on but i dont think this is the problem.

    how do i test if its the cd drive can it be taken out and tried elsewhere

  • ashleydwarne Feb 06, 2010

    i have just tried cleaning the lens no change. how ever it does sound like it is trying to read the disk but then fails and says blank cd. this is with 3 different cdrs burnt on different computers. i dont understand how it can read musics software and dvds perfect but then doesnt read ANY cdr's

  • ashleydwarne Feb 06, 2010

    tried clening still doesnt work .the drive does sound as if it is trying to read the disks and earlier it nearly did. 3 different types of cdr dont work and they were all burnt on other comps.

  • ashleydwarne Feb 06, 2010

    hi about the cd drive on the nx6110


    tried cleaning still no change. the drive sounds like it is trying to read cdrs
    . ive tried 3 different cdrs all burnt from different computers

  • ashleydwarne Feb 06, 2010

    hi about the cd drive on the nx6110


    tried cleaning still no change. the drive sounds like it is trying to read cdrs
    . ive tried 3 different cdrs all burnt from different computers

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3 Answers

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  • Master
  • 542 Answers

This may due to CD drive lens alignment problem or dust is accumulated on the lens. Clean lens using lens cleaner CD and still you are facing problem, then it should be a lens alignment issue. Repair/Replace the burner lens will solve your problem.
Revert back for more clarifications or assistance required.

Posted on Feb 06, 2010

  • Rajesh Pai
    Rajesh Pai Feb 14, 2010

    I didn't receive any update from you? Hope your problem got resolved.



    Revert back for more assistance and give your valuable feedback/rating for the solution provided.

    Thank you for using Fixya.

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  • Master
  • 838 Answers

Hi, Welcome to Fixya Community.

Did you try cleaning the lens? Try discard the CD/DVD-RW and replace it again.
Please let me know further.

Thanks

Posted on Feb 06, 2010

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  • HP Master
  • 17,155 Answers

This is a common issue and is not an easy one to address. There are several possible causes.
1. The cd-r is weak due to age.
2. The cd-r was never finalized when it was made.
3. The laser in the cd burner is going bad. Note there are multiple lasers

Posted on Feb 06, 2010

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Posted on Jan 02, 2017

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