Question about Canon PIXMA iP90 Mobile Printer

1 Answer

Ip90 error message

Canon ip90 gives error message that ink cartridge not installed- color ink even after installing new cartridge?

Posted by on


1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 20 achievements.


    An expert that got 10 achievements.


    An expert that got 5 achievements.

  • Master
  • 10,515 Answers


Unplug the Machine for few minutes, say 30 minutes and then Turn it ON. Do you see the same Error Message?

If yes, then Try to Reseat the Cartridge and Make sure that the Cartridge you are using is Compatible.Then, follow the below Steps :-

1. Open the Printer Setup Utility
2. In the Apple menu select System Preferences
3. Open Print & Fax.
4. Make sure the correct printer is selected and, depending on OS version, click 'Open Print Queue...' or 'Print Queue...'.
5. Click the Utility icon.
6. Select the printer, then click 'Maintenance'.
7. Select 'Remaining ink level setting' from the drop down.
8. Click the 'Ink Counter Reset'.
9. Select the ink tank color you have just installed and click 'OK'.
Note: The 'OK' button will be unavailable until a color has been selected.
10. Click 'Quit' to exit the BJ Printer Utility window.

Once you have done this, follow the steps below for retrieving updated ink levels:

1. After selecting 'Maintenance from the BJ Printer Utility window, select 'Ink Level Information' from the drop-down menu.
2. Click on 'Update' to check the current remaining ink level.
3. Click 'Quit' to exit the BJ Printer Utility.

If problem persist, you need to Replace Sensor which could cost you anywhere between $100 - $200 depending on the Center.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Feb 06, 2010


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Even though I have replaced the color ink cartridge the printer tells me the color cartridge is not installed. Help!!!

You can get the error from having a bad printhead also. You can probably find a new one on ebay for cheap. Here is the part number: QY6-0052-000. SOme office supply stores alsocarry them.

Best of luck..

Nov 22, 2010 | Canon PIXMA iP90 Mobile Printer

2 Answers


Go into printer maintenance and chose the Canon printer (assuming you have multiple printers). Once you chose the printer you can then perform maintenance and do cleaning and priming. Essentially when you click install new cartridge the system will essentially prime the printer so that when you print a document it will not have to prime itself. It should prime automatically once you close the lid and install the new cartridge.

Feb 08, 2010 | Canon PIXMA iP90 Mobile Printer

1 Answer

Color tank isn't installed --- but it is!

Make sure that all tickers are off from the tank and clean the housing good and run self clean first and reset the printer

Nov 07, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

I traveled to NY and now my printer gives me a message that the color cartridge is not installed properly. I changed the color cartridge, turned the whole system off and still same message color cartridge...

There is a tiny switch where the ink cartridge goes at the bottom of the carriage assembly. If that switch is broken it will never see the ink. Unfortunately it's probably a shop repair to change the carriage or print engine.

Jul 09, 2009 | Canon PIXMA iP90 InkJet Printer

1 Answer

My IP90 stopped recognizing the instalation of the color ink tanh

Take to a ink refill store and ask the to test on there machine(cartridge world etc) it will tell if cartridge is good or not! hope this helps!!!

Jun 21, 2009 | Canon PIXMA iP90 Mobile Printer

2 Answers

Message saying color ink cartridge not installed

This is a common problem with the Canon IP90 printer. The printer keeps saying color cartridge not installed. The problem is caused by the small micro switch under the color tank. This problem is not common with new IP90 printers because ink has not had enough time to build up under the micro switch which will insulate the contacts. To cure this problem is very simple, unless you have screwed around the print head and busted the little micro switch clip off.then you really have a problem........
So if everything is still there and you haven't messed around to is what the fix is.
First get a can of CRC Electronic cleaner for sensitive electronic equipment ,the quick drying formula.CRC#05102. This cleaner is safe and harmless to plastics. Do not use electricial contact cleaner it will disolve plastic.

First center the cartridge carrier,shut off power . Carrier should stay to center. Remove black and color tanks. In front of the carrier is a small print head button , push it in and up and the arm that holds the head in will release. Move the small metal arm up and remove the print head.

This will give you a clear view of the small micro switch. Using a long wooden tooth pick pack small pieces of paper towel under and around the micro switch and carriage.

The can of cleaner should have a long plastic tube nozzle so attach this to the spray head.
Point the spray tube right near the micro switch and spray a couple of short bursts . You will notice a lot of ink on the towel. Change the pieces of towel out ,because they will be wet with cleaner and ink. Two or three times is all that is required. Assemble and try it.

Jan 10, 2009 | Canon PIXMA iP90 Mobile Printer

1 Answer

CanonPIXMA iP90 Color Ink Tank installation problem

yeah it sounds like a cartridge sensors are stuck or broken. i would say to replace the whole print unit. It will need a service support dealer to fit this part unless you can buy it and fir it yourself.

part number: QM2-2020-020

hope this helps

Oct 20, 2008 | Canon PIXMA iP90 Mobile Printer

5 Answers

Canon IP90 portable . No ink printing.

Have you performed a nozzle test? If one or more of the colors is missing when you do the nozzle test, the printhead itself is likely in need of replacement.

Before considering replacment, perform a clean on the printer. Due to variations between mac and pc, please see your documentation / support files on how to perform the clean on your printer.

After performing the clean, again perform the nozzle check to see if the problem is resolved.

If still not resolved, remove and re-install any cartridges you recently replaced to make certain they are installed correctly.

May 01, 2008 | Canon PIXMA iP90 Mobile Printer

1 Answer

Prints without any errors but no ink on the paper.

if you have new print head assembly and cartridges, and waited for flow, and the printer is MECHANICALLY sound (not dropped or G-force damaged), then all that is left is improper cartridge installation. You may not have the cartridges fully inserted/, or maybe they are not PROPERLY inserted. Look for a snap when in place (and no wiggle). I suspect this is your problem, because one symptom you mention, ink accumulation INSIDE the head/cartridge cradle, is VERY rare -unless the cartridge is inserted improperly. The cartridges/head assemblies have VERY good seals to prevent leakage. Unless the o-rings/seals are damaged, leakage outside the seal just does not happen at all, normally.

*New head/cartridge installs can take several hours -sometimes even a day in cold weather, for small iP90-like printers to saturate the heads -and print.

Oct 08, 2007 | Canon PIXMA iP90 Mobile Printer

Not finding what you are looking for?
Canon PIXMA iP90 Mobile Printer Logo

37 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Office Equipment & Supplies Experts


Level 3 Expert

102366 Answers

old marine
old marine

Level 3 Expert

2012 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Are you a Canon Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides