a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
HP will probably argue that the warranty is voided by the spill. Check the terms of the "HP Carepack" very carefully. It may be technically legal, but it isn't fair. I suggest asking for a manager in the customer service department; that person should have the authority to resolve your case or be able to escalate it to someone who does. Be prepared to state when the display problem first occurred and whether it began before the spill or much later. If the manager is reluctant to give you any relief, a tactful reminder that HP's reputation is at stake may help.
If that doesn't work, you may have to file a small claims court case in the jurisdiction named in your warranty documents. Research the small claims process in that state and decide whether it's worth the trouble and possible expense.
Sorry to hear about that... The selective components not working are indicative of a spill on your computer. Depending on what was spilled will depend on how it can be fixed if at all. If just water, then hopefully it will dry out and all will be well unless something shorted out (made an electrical connection with the water) where there was not supposed to be a connection. If something other than water, the residue may still be preventing the proper electrical path for everything to work right. I suggest disassembly and examination to be certain. If it were JUST the keyboard, or JUST the USB, it would be different. I have taken my laptop apart to repair the fan, and could have replaced the keyboard or any other part... you may want to give that a thought.
If you spilled water all over your laptop and its loading but not displaying you have damaged at least the inverter board and probably more. If it is booting up and you think it is ok except no display, you can verify this by attaching an external monitor and see how if at all the laptop is performing
well i spilled alot on my laptop and it still works. usually you should just dry it out with a hair dryer. what have you lost if it still wont work. honestly. other than that usually your motherboard will have blew at this point but as i said i spilled an entire pint of water on mine and im still messaging you off it now.:)
any problems email me on email@example.com
Man your toast. Google JB Technologies, they specialize in laptop repair. Good thing you admit the water thing b/c alot of latops have a special chem on the motherboard that changes color if exposed to water or liquid.
since you spilled the water when the laptop was on, the internal ciruits could have been short ciruited. you cannot repair it yourself. please contact a nearby service center. they will give you the information regarding whether it can be fixed or not. but my guess is that it cannot be fixed easily. beacause short ciruits generally blows of the ciruit completely and things like soldering also won't help.