Question about Kenmore Refrigerators

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Refrigerator (freezer on top) has all lights working but all items in freezer defrosted, ice melted and refrigerator inside is pretty warm. any ideas what to do?

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  • aztecafred Feb 06, 2010

    taran cannot get to your thread - i'm stuck on your page help!



2 Answers

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Good day,
The first thing to check with the refrigerator on and running, is to see if the fan in the freezer is blowing. If not, remove the rear panel, and inspect, and replace if needed.
There is another fan motor on the bottom back of the machine, next to the compressor. Check it for running as well.
If there is frost or ice building up on the back wall of the freezer, the defrost system has failed.
Would need the complete model number from you to go forward.

If none of these things are an issue, then it is in the sealed system.
Is the machine under 5 years old ??

The compressor could be at fault, or refrigerant could have leaked out which would require the need for a service tech.
However, on the compressor itself, there is a small box containing the relay, overload, and on some models a run capacitor.
If you cannot hear or feel the compressor running, these items can be pulled of the compressor and taken to an appliance parts house for testing. Replace any defective components.

This is a general outline for trouble shooting. Feel free to post back with any additional info you have, including the complete model number.

Posted on Feb 06, 2010

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Read my Thread :-

I have explained every step in simple layman language.

Let me know, if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Feb 06, 2010

  • taran_2005
    taran_2005 Feb 06, 2010

    Thanks for your response!!

    Read the below one. It is a Generic one covering almost all the Major Models.


    There are few Steps that you could Verify and narrow down the
    problem :-

    1. Compressor - Make sure that the Compressor should
    be working. When you ON the refrigerator, you could hear a clicking
    sound from the Compressor.Compressor could be Hot but not enough to lay
    eggs on it.

    Note - In case, you find that the Compressor is
    Clicking and Shut Down the machine every now and then, more often that's
    an indication of Faulty Compressors. With most Brands, they do come up
    with 5 Years Warranty.

    2. Make sure all the Fans are Working. I
    have seen many times, that the Fans are not working and the people are
    Inspecting other Components in the Refrigerator.They should also be
    running at Optimum Speed.

    3. Do you see any Ice in the rear of
    the Freezer? More often - Frost. ( Not Crystal Clear ). If yes, take a
    Blower / Dryer and melt it. You would see a complete Difference.

    Make sure that the Condensor Motor is working. If you could hear
    Condensor Fan is running, it always indicate that the Motor is Fine too.

    How many times we never clean up the Evaporator Coils? We are using it
    for Years and we never clean it. So, if this is the Case, time to Take a
    Vacuum and clean the Evaporator Coils.

    6. It could be a Defrost
    Problem. There are many Components but How could you make sure?

    Best Way - Disconnect the Power
    Supply and Unplug the Cord. Take everything out of the Refrigerator.
    Keep the Doors Open for 24 hours. After 24 hours, plug in the Cord and
    then Turn ON the refrigerator.If you see that there is Some
    improvement, more likely you have faulty Defrost System.

    7. On
    other Occasions, i have Found Overload Relay to be one of the reasons. I
    solved many Problems where the Customer Actually Test and Find that the
    Overload Relay is at Fault.

    Note - There could be Freon Leak or
    Gas Leak which i am not considering
    right now. You need to contact a Licensed Professional t check these.

    the above information might have Helped you to Fix the Problem.

    a lot for taking your Valuable Time and Reading this.

    Thanks for
    using ' Fixya ' and have a nice day!!



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How do i replace the heater on a maytag RSW22E0D side by side?

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GE 17.2 freezer on top fridge on bottom. Freezer is cold, but fridge is warm. Help!

Is there any frost buildup on the rear panel inside the freezer? If so you have a defrost problem of a bad defrost heater, defrost thermostat, or defrost timer/ control board. If no frost then you probably have a clogged defrost drain. Remove the rear panel to access drain hole.

Nov 09, 2011 | GE 17.2 Cu. Ft. Top-Freezer Refrigerator

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The freezer half stopped working Sunday morning, and the items on the top were thawed more then items on the bottom. We left it a couple hours and it started working again.

Sounds like your defrost thermostat is not working.

The evaporator coil behind the cover on the back wall inside the freezer will ice up under normal conditions. Every 8 to 10 hours for around 20 minutes the defrost timer (or in most newer models the electronic adaptive defrost control) will turn the defrost heater on to melt the built up ice. There is a defrost thermostat which prevents the heater from overheating the freezer by breaking the heater circuit when the temp reaches close to 32 degrees F. The entire cooling system shuts off during the defrost cycle and starts back when the timer advances through the cycle.

If this ice is not melted it will continue to build up until the air can't flow over the coil to circulate the cold air through the freezer and into the fridge. The temperature change in the fridge is usually noticed first followed by the freezer.

If the defrost thermostat is bad, it can prevent the heater from coming on OR it won't turn the heater off when it gets too warm. It is clamped to the evaporator coil at the top to sense the temp. If it appears to be misshapen it is bad.
With an ohm meter it should show continuity when cold and none when warm.

Oct 11, 2010 | Kenmore 57029 Side by Side Refrigerator

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Water is leaking from top part of freezer down to bottom of inside of the frig. Frost is on the top of the frig in the frigerator.


Remove the food from the freezer compartment and place inside the refrigerator temporarily.

Remove the bottom panel and back panel from inside the freezer compartment. You will probably notice that the bottom of the inside of the freezer is covered in ice. Use hot water (not boiling) from the tap and pour it on to the ice that is formed on the inside of the freezer compartment to melt the ice.


If you have a wet vac, you can remove the melted water using the wet vac. Or you can use a towel to mop up the excess water. You will still have to pour hot water onto the ice until all of the ice in the freezer is melted. Patience is key as it takes time to defrost all of this ice.

You will see a drain hole in the back of the freezer compartment that is still clogged with ice. You will need to continue to apply hot water until the ice has completely melted.

Note: When the ice in the drain breaks free, you will see all of the water disappear as it empties out.
In Whirlpool refrigerators, the water runs to a tray underneath the refrigerator. You will hear the water empty out into that tray. Then you will know that you have completely cleared the ice from the drain pipe in the freezer. To double-check this, take a small cup of warm water and dump it into the drain hole and you will see it visibly disappear and run into that tray underneath the refrigerator.

Replace the freezer panels back into the freezer compartment and plug it back in and return your freezer items back in to the freezer and you should be all set.

Oct 17, 2009 | Whirlpool 21.0 cu. ft. Top Freezer...

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Most modern freezers don't need to be defrosted, but should be washed out and cleaned periodically. Following are steps for defrosting freezers that need it -generally when ice builds up to a thickness between 1/4 inch and 1/2 inch.

  1. Step 1 Turn the freezer off. Controls may be inside the refrigerator.
  2. Step 2 Remove all food from the freezer and store in an ice chest while you are defrosting.
  3. Step 3 Remove ice in the freezer compartment. This can be done by: a) letting the freezer door stand open until ice melts; b) putting a pan of hot water in the freezer compartment and closing the door, then checking for melting ice and reheating the water every 10 to 15 minutes; c) using a hair dryer by aiming warm air at ice in freezer until it melts.
  4. Step 4 Pick up ice and water as it melts with a dishcloth or sponge and deposit into sink.
  5. Step 5 Use a sponge or dishcloth and a bowl of warm water to thoroughly wipe out inside of freezer once the freezer is cleared of ice.
  6. Step 6 Turn the freezer back on, close the door and let run for 10 to 15 minutes before returning food to the freezer.
  7. Step 7 Put food back into freezer and close the door.
You can also look at the Video :-

Hope i helped you.


Thanks for using ' Fixya ' and have a nice day!!

Sep 06, 2009 | GE GSS25JF Side by Side Refrigerator

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I have a top freezer/refrigerator and notice that ice is accumulating in the freezer and underneath the freezer in the fridge. What are my settings supposed to be set at? What should I do?

It sounds as if your refrigerator has stopped automatic defrosting of the evaporator coil or has a plugged defrost drain.. Below is some information provided by:, to help you understand what may be wrong with your unit. If it is not cooling properly, you may be able to get it cooling again, temporarily by removing all perishable items, unplugging the unit, and allowing it to stand idle wth the doors open. This will allow the ice to melt, which will allow air flow to resume normally through the unit. Allow several hours for the ice to thaw completely, then close the doors and return it to an operational status. Put water in both compartments and when satisfied with the results of temperature, i.e. frozen in freezer and cold in fresh food compartment, you can put perishables back in. This will allow normal operation for only about a week until the defective part gets replaced, then it will start warming up again.
If the drain is plugged then the diagrams should show the routing so you can clean it out.
Today, all but the smaller, apartment-sized refrigerators are self-defrosting. Self-defrosting means what it implies--though frost continues to accumulate inside the refrigerator, it melts automatically. The self-defrosting system has three functional components:

Defrost timer
Defrost heater
Defrost thermostat.
Defrost timer The timer is like a clock. It continually advances, 24 hours a day. Every 6 to 8 hours, the timer turns off the cooling system of the refrigerator and turns on the defrost heater.

Defrost heater The defrost heater is similar to the burners on an electric stove. It's located just beneath the cooling coils, which are concealed behind a panel in the freezer compartment. The heater gets hot. And, because it's close to the cooling coils, any ice or frost build-up melts.

As the frost and ice melt, the resulting water drips into a trough. The trough is connected to a tube that drains the water into a shallow pan at the bottom of the refrigerator. The water is then evaporated by a fan that blows warm air from the compressor motor over the pan and out the front of the refrigerator.

Defrost thermostat The process ends after either the amount of time specified on the timer or when the defrost thermostat near the cooling coils senses that the heat near the coils has reached a specific temperature.

Detailed parts diagram:

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Side by side Maytag frig that is warm on top, not bottom

You can turn the thermostat off for now to let the ice thaw out, if a door was left open there might not be anything wrong, but if it freezes up again sounds like you might have a bad defrost heater or defrost limit. Hope this helps

Apr 25, 2009 | Maytag MSD2756G Side by Side Refrigerator

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Viking freezer frost build-up

Sounds like a defrost problem. Check to see if there is any frost buildup in the back wall of the freezer. If so, it is not defrosting as it should.
  • possible causes:
  1. bad defrost timer/control board
  2. bad defrost heater (in freezer)
  3. bad thermo switch in freezer
If you don’t know what these are then unplug the machine and let the ice melt in the freezer overnight with the door open. Then try it the next day, if is cooling fine then you need to have a service person replace one of the above items.
  • if you already checked this and think it is a different problem then let me know, i will help you figure it out. 

Jul 21, 2008 | Viking DDBB363 Bottom Freezer Refrigerator

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Refrigerator on the fritz

The defroster is not working. Ice build up prevents cold air from the freezer chest from blowing into the lower part.

The way the defroster works is this: There is a defrost timer, probably found under the refrigerator at the front, that turns on the defroster three times per day or so. That turns on a heater nested among the freezer coils. It keeps heating until the defrost thermostat gets warm; then it quits defrosting.

I think your defrost timer doesn't turn. You can turn it with a screw driver till you hear a click. Now your ice compartment should be defrosting. With ice buildup it may need lots and lots of defrosting. You might not get cooling back into the lower part for awhile, till the ice buildup melts.

By the preceding, you should know if the defrost timer needs replacing.

If you should need to manually defrost the freezer coils, they are, I think, under the floor of the freezer. To defrost them, I'm told, a hair drier works better than boiling water. The defrost thermostat is in there too, a one inch unit with two wires. It should have no continuity warm, closed circuit frozen. If it has open circuit frozen, that would be your problem.

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