Question about Western Digital My Book Essential Edition (WDG1U5000N) 500 GB Hard Drive
If zcomputerwiz solutions don't work, then remove the disk from the chassis, and install it into any desktop PC. It should show up as a regular harddisk, and you will be able to access your data. I have successfully done this with my WD MyBook Extreme Edition that had stopped being recognized by my desktop and laptop. Now its a regular drive in my desktop PC without the use of any special savior software. Good Fixin!!!
Posted on Feb 14, 2010
Try it on another computer. If that doesn't work the drive or enclosure may have issues. If the enclosure is dead (doesn't power up) there are guides for removing the drive for use with a USB to SATA cable or another enclosure. If the drive itself is toast (can be tested with tools from WD support) you are most likely out of luck.
Either way, contact WD technical support since they might be able to help you out.
Posted on Feb 06, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 05, 2014 | Western Digital My Book Essential Edition...
Dec 20, 2012 | Computers & Internet
May 09, 2011 | Computers & Internet
Mar 01, 2011 | Western Digital My Book Essential Edition...
Feb 26, 2011 | Western Digital My Book Essential 1TB...
Feb 05, 2011 | Western Digital Elements powered by WD 320...
Jan 29, 2011 | Western Digital 500GB My Book World...
Sep 08, 2010 | Western Digital My Passport Essential SE...
Mar 19, 2010 | Computers & Internet
Jul 01, 2009 | Western Digital WD Passport 250GB Portable...
467 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: