I am trying to replace a very old telephone wall outlet cover, however there are 2 cables in the wall instead of one with 4 colours each. The old wall plate accomodated both cables and the 8 wires but the new ones only seem to accomodate one cable with the 4 wires. and every combination I have tried doesn't work. Don't want to put back old one as newer phones don't fit flush to the wall and wobble.
Any ideas how to connect it or do I need to call someone and if so do I just call an electrician?
Seemed so simple and yet....
Did the old wall jack work before you removed it?
Are the wires still connected or do you remember where the wires used to go.
If so, then what I would do, is with a phone connected, start disconnecting 1 wire at a time. When the line goes dead, then you know that is one of the wires that you need to use. Reconnect that wire, and mark it, and Keep doing this until you find the other wire that makes the line go dead.
Then you will know which 2 wires you will need to get the jack working.
Usually, the standard color wires that you need for the new jack is Red and Green for a single line phone jack.
Hope this helps. Good luck.
Mac
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