Question about Genius VideoCAM Messenger Webcam

1 Answer

Microphone is not working the other person can not hear me.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Expert
  • 8,637 Answers

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next "Calling and Devices" on the right, set the Microphone and Speakers to the computer Audio Card or headphones/mike.
Next go to the Test Audio section below where you just setup the microphone & speaker and (written in blue) click on "Open the call setup assistant"
and the "Yahoo Call Setup Assistant" window will open to the left and follow the the instructions. Click on FINISH and the audio will be setup.
Next go to "Webcam" and click in the circle "Allways allow the following people to view my webcam.
Next Click on "Super Webcam" snd in the circle click "Start Super Webcam mode automatically".
Then click OK and it should work.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Posted on Feb 28, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I could hear the person I call, but the person cannot hear me


Ensure you haven't muted your call. Press both volume buttons. If this doesn't work there may be a problem with your microphone. Also ensure your boom is fully extended.

Mark
Motorola Support

Jan 23, 2014 | Motorola Mobility H730 Bluetooth Headset

1 Answer

Skype-microphone is faulty-others cannot hear me


The microphone may not be configured properly in Skype.
If the person cannot hear you then, either your microphonedriver not installed or not working OR the microphone is not configured inSkype.
To test your microphone then click on Start - All Programs - Accessories -Entertainment - Sound recorder. Then record your voice and then play it back.If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options -Audio Settings for the Microphone THEN click on Save.

Mar 12, 2012 | Acer Aspire 5738Z-423G32Mn Notebook

1 Answer

Built in microphone is faulty-cannot be heard-solution


If the person cannot hear you then, either your microphonedriver not installed or not working OR the microphone is not configured inSkype.
To test your microphone then click on Start - All Programs - Accessories -Entertainment - Sound recorder. Then record your voice and then play it back.If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options -Audio Settings for the Microphone THEN click on Save.

Mar 12, 2012 | Acer Aspire 5738Z-423G32Mn Notebook

1 Answer

In my laptop hp compaq cq45 with os windows xp microphone is not working plz solve my problem...


If the person cannot hear you then, either your microphonedriver not installed or not working OR the microphone is not configured inSkype.
To test your microphone then click on Start - All Programs - Accessories -Entertainment - Sound recorder. Then record your voice and then play it back.If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options -Audio Settings for the Microphone THEN click on Save.

Mar 04, 2012 | Computers & Internet

1 Answer

On skype i can hear my friend but she can not hear me


If the person cannot hear you then, either your microphonedriver not installed or not working OR the microphone is not configured inSkype.
To test your microphone then click on Start - All Programs - Accessories -Entertainment - Sound recorder. Then record your voice and then play it back.If this is OK then the microphone need to be configured in Skype.
To configure the microphone - Open Skype - Tools - Options -Audio Settings for the Microphone THEN click on Save.

Feb 12, 2012 | ASUS Computers & Internet

1 Answer

The person I am speaking with does not hear me. The microphone function does not appear to be working. I have adjusted the volume and that's not the problem. I have plugged both jacks (microphone and...


The person I am speaking with does not hear me (He is deaf).
The microphone function does not appear to be working. I have adjusted the volume and that's not the problem (You must speak as well).
I have plugged both jacks (microphone and speaker) into my PC hard drive and am using my PC to talk on Skype (You cant plug even a single jack in the hard drive).
Problem solved!

Apr 14, 2010 | Logitech (980361-0403) Headphones

1 Answer

Problem with microphone of presario c 700


hi no need of any drivers.. see to that both the ouput pins from ur head set microphone is connected to ur system audio port.. if only one pin is connected the other person cant hear ur voice.. try connecting both the pins..

thank u rate me!!

Feb 07, 2009 | Compaq Presario 700 470024-192 Notebook

1 Answer

Microphone setup


are you sure that you microphone is working properly?

if yes then there must maybe some problems with your microphone port in your pc..

but try this though :

in the volume control menu ensure that the microphone is not set to mute

what else u can try is u can try the mic with the other port and still if it doesnt work,the other person is still not able to hear then try and do the voice chat with some one else and if the other person on the different chat will be able to hear u then definately the prob is with the other person's computer it is not with ur computer.

Jan 21, 2009 | HP G60-120US Laptop

4 Answers

The microphone is not working


the microphone opening is on the bottom left as viewed from the front, when i had this problem it turned out that this opening had some crud in it and simply needed removing. steve

Feb 17, 2008 | Nokia 6300 Cellular Phone

Not finding what you are looking for?
Genius VideoCAM Messenger Webcam Logo

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top Genius Computers & Internet Experts

micky dee

Level 3 Expert

2716 Answers

Mirca Sekosan
Mirca Sekosan

Level 2 Expert

134 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Genius Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...