Question about NCR 7875

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I'm getting an error code 5 in the scale display. Could it be that it needs calibration?

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  • Anonymous Mar 24, 2014

    need to find calibration instructions for this scale



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Well regarding this error sending you this display of the scanner in most cases is needed because if the scanner calibration, you have to do is:

Remove the dish from scanner (where you put the products to weigh), there you will see that has a plastic part on the right side, and take away that the bottom is a black button color you need to start to put pressure gauge.
Once you press this button, and is ready to start calibrating, then put him back to the plate and the scanner with a voice that sends you will be asking some weight, so this should have on hand your weights to calibrate the scale.
First the scanner asks 0 kg. in this step not going to put anything in weight, ahi press the button Scale Zero appearing in the panel's scanner,
After asks you to 2.5 kg, is there when you need to put the 2.5 kg asks you, when you have them placed on the plate press Scale Zero, the scanner then will ask now that you put 5kg, then you take away those who had 2.5kg and you put the 5kg, and when you have 5kg in the dish press the button Scale Zero, now the scanner will ask that you put 10k, then take away the 5kg and that he had put the 10k that asks you to press the button and Scale Zero, and finally asks you to the scanner in this 0Kg, then you take away the 10k and leave it with nothing, and press Scale Zero

If the calibration did well Scanner you send a voice message that says Calibration Complet or calbración completed, it is very important that when you calibrating the scanner is not moving or having obstacles that may make the calibration is not made well, good clean plate and that this part of the bottom, which revises the 4 Gomito that has to sustain the plate are complete, that are not broken up or are some more than others and that when you put the dish did not move. fijate also not hit the plate or the chassis of the scanner with something else, so there's no obstacles in the calibration,
If you salio calibration is not well in the display will show a 9Error, this means that there was interference during calibration, it is required to check well before the scanner or do a cleanup.

Posted on Jun 30, 2008



Bueno con respecto a este Error que te esta mandando el display del scanner en la mayoría de los casos es porque si necesita calibración el scanner, lo que debes hacer es:

Quitas el plato del scanner (donde pones los productos para pesar), ahi vas a ver que tiene una parte plástica del lado derecho,esa la quitas y abajo esta un botoncito color negro que debes de presionar para empezar a calibrar.
Una vez que presionas este botón, ya esta listo para empezar a calibrar,, entonces le vuelves a poner el plato y el scanner por medio de una voz que emite te va a ir pidiendo cierto peso, para esto debes tener a la mano tus pesas para poder calibrar la báscula.
En primer lugar el scanner te pide 0 kg. en este paso no vas a poner nada de peso, de ahi presionas el boton de Scale Zero que aparece en el panel del scanner,
Después te pide 2.5 Kg, es ahi cuando debes de ponerle los 2.5 kg que te pide, cuando los tengas puestos en el plato presionas Scale Zero, el scanner entonces te pedirá que ahora le pongas 5kg, entonces le quitas los 2.5kg que tenia y le pones los 5kg ,cuando ya tengas los 5kg en el plato presionas el botón de Scale Zero, ahora el scanner te pedirá que le pongas 10k, entonces quitas los 5kg que tenia y le pones los 10k que te pide y presionas el botón de Scale Zero, y por último el scanner te pide que este en 0Kg , entonces le quitas los 10k y lo dejas sin nada, y presionas Scale Zero,

Si la calibración la hiciste bien el Scanner te mandará un mensaje de voz que dice Calibration Complet o calbración completada, es muy importante que cuando hagas la calibración el scanner no este en movimiento o tenga obstaculos que puedan hacer que la calibración no se haga bien, limpia bien el plato y la parte que esta abajo de el, fijate que las 4 gomitas que tiene para sostener el plato esten completas, que no esten rotas o esten unas mas levantadas que otras y que cuando pongas el plato no haya movimiento. también fijate que no pegue el plato o la chasis del scanner con otra cosa, para que no tenga obstaculos en la calibración,
Si la calibración no te salio bien en el display te mostrará un 9Error, esto quiere decir que hubo interferencias durante la calibración,por eso hay que checar bien antes el scanner o hacerle una limpieza.

Posted on Jun 30, 2008

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First try cleaning under the load plate, and hit the zero scale button. If it doesn't then you need to hit the reset button and recalibrate the scale with weights.

Posted on Mar 13, 2008

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I sure hope before you did all of the above suggestions you simply power cycled the scanner/scale with the deck plate in place first.

This will clear most error 5's with 7875 scanner/scales. If it does not, then the calibration process will need to be completed.

Posted on Dec 24, 2008

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