Question about Maytag Neptune MDE5500AY Electric Dryer
There are a couple of possible causes of noise on neptune dryers. One possible cause would be a loose blower wheel and the other possibility would be bad rear rollers. If you open the door and take off the 2 screws that hold the door in place then lift up slightly and pull the door off. Then you will see 2 screws on the opposite side remove those. Then you can pull the front panel off. There will be 4 5/16 screws around the panel that holds the front of the drum in place. Remove those screws and the front housing will come off. (Check the tefflon glides on the at the bottom of the housing that the drum rides on for wear)
You can then see the blower wheel in bottom left it looks like a hamster wheel. If you spin it by hand it should be securely attached to the shaft. (usually if they are bad the center wears out and it will spin freely on the shaft). The blower wheel part number is probably Y303836.
To access the rollers you will have to reach in and remove the belt (pay close attention to how the belt goes on some models can be very tricky to get the belt back on properly). Most of the belts on these go around the drum with the ribs facing up. Then you should be able to pull the drum right out. There will be 2 rollers at the rear of the cabinet that the drum rides on. Spin these by hand and if they are making squeaking, squealing, or hard to turn they need to be replaced. Be sure to lubricate the rollers with silicone grease or any high temp grease.
To replace the rollers or the blower wheel you will need snap ring pliers to remove the snap rings that hold them in place.
Good luck hope this helps _MJ_
Posted on Feb 06, 2010
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Posted on Jan 02, 2017
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