Question about Samsung PS50A457 50 in. Plasma TV

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2 horizontal blue lines on samsung 50 plasma tv

There are 2 horizontal blue lines on my new samsung 50 plasma tv under warranty

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Possibly could be the Y buffers --if the are next to each other could be a bad connection on a ribbon cable ---you need to call for service

Posted on Feb 06, 2010

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You have dead pixels , It may cost more to fix than getting a new tv, ill recommend calling samsung and talking to them to see if your still under warranty. Thanks -JC
1-800-SAMSUNG (1-800-726-7864)
Mon - Fri: 8am - Midnight (EST)
Sat - Sun: 9am - 11pm (EST)

Oct 11, 2013 | Samsung HP-R5072 50 in. Plasma HDTV

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hi i have the same tv mine just started doing this last week were you able to fix the problem if so wht was it

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Something is wrong with your logic board, you've got the option of returning this TV if it's still under warranty or buying a new one.

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HI,
There are three likely causes for horizontal lines on your plasma TV.

1) A bad incoming signal. Do you see the lines on every channel, and from every source? If you play a DVD or videotape and the lines are still there, then that rules out your cable television or satellite box if you have one. However, if you find that the lines disappear when you play a DVD, I would contact the support desk for your cable or satellite provider.

2) A burn-in. This is caused by things like excessive use of video games or watching TV programs that have static (unchanging elements) like icons or scores or even lines. Have you tried using the built-in burn-in cleanup utility that is part of most Samsung plasma sets? Even if you suspect that the problem is not caused by burn-in i would recommend you try this just to see if it has an effect.

3) A problem with the electronics. Here you have to asnwer the following: is your set still under warranty? Most plasmas come with a one- or two-year warranty. If you paid for the set with certain types of credit cards, your warranty may be extended by a year or so: call your credit card.

If the set is still under warranty, immediately arrange for a repair and keep a record of all dates, names, phone numbers, and promises made. Don't accept any statement that five horizontal lines is "acceptable" to the maker; a pixel here or there may be excused but not a serious problem like yours.

Finally, if your set is NOT under warranty, consider carefully whether to make a repair or buy a new set. New set prices have dropped sharply, and the difference between a repair and a new set may not be significant. Of course, you can wait until the set fails.

thank you,
vijay

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if u r connected to an ant. it is due to poor signals from the ant so get a booster or amplifier for the ant.

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My 50" Plasma has developed a band across the middle of the TV


All I can say is when you watch T.V. the plasmas run off of plasma gas and when you leave something on for so long it burns in the screen. I have the same T.V. and when watching like the weather channel it leaves lines but they go away. If yours are permanent then you can't do anything, but it may help if you go on your remote and go to "menu" then look for "setup" and scroll down with the arrows on your remote. Look for "screen burn protection" and select "white screen". This will make your whole screen white and it may take out the lines. If you let it sit white it won't hurt it. All one color won't hurt, the only thing that hurts is like bright white lines in front of a dark background. Just give your T.V. a break from time to time ESPECIALLY ON VIDEO GAMES. T.V. shows that are HD usually have their channel icons that move or are very dim and they won't hurt. Just go to what I told you and let it sit about 20 minutes, if that doesn't help, then the T.V. you have i believe comes with a 2-year standard warranty and if it's under warranty take it back if you have the reciept. If you don't have the reciept then call 1-800-SAMSUNG.

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